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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11062 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 11,062 reviews
  • Rated 5 out of 5 stars

    Plan A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great ideal to have an extra protection plan for your valuable products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the extended warranty usually 1 or 2 years and cost more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new 65 in Sony tv and I had Geek Squad install it they did a great job also showed me how to use it and hooked up my surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying from the same store in Kalispell,MT for years. They are very knowledgeable and very quick to diagnose a problem. In the event that I've had to return an item they were THE BEST! Thanks guys for all your advice and I wouldn't think of going anywhere else!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time using Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time using this Geek Squad service. I know of others who swear by the Geek Squad, so I don’t doubt it will be most beneficial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to replace my products yet but definitely recommend this plan in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality no cap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This e reader is the best also it is efficient in battery life so i takes a long time to go to zero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My big helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with having this option, protection and service. It's necessary if you've got equipment that might need help at some point. If you're not a tekkie, it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    at this price, zero to complain about.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 lousy bucks for a 2 year no questions asked replacement policy? Sign me up!! All I have to do is show I didn't abuse it by dropping it and busting it open, or by spilling coffee or soda or water all over it. Fantastic price and policy, thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good they warranted my defective computer and got me an equivalent for the value difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never believed in extended warranties before but the best buy cost was so reasonable. A small piece broke on a new printer and no worries. The Geek squad took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're privileged to be there for you and make the process as simple as possible. That way, you don't need to worry about the product and just live your life. Please let us know if you need anything!

  • Rated 5 out of 5 stars

    Henry's Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy Great Service Great Hospitality SIncerley Henry Mikhlin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omarcortes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sevice for team people for support me thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on many occasions, it's a worthwhile investment. However, I can't help but feels that it's a bit wasteful. Many times a tech product is replaced rather than a repair attempted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service for maintenance of printer, copier, scanner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting insurance for your gadgets especially if you have little ones that gets into everything. Geek squad will help and little less frustration on your part when it breaks .

    I would recommend this to a friend