Customer Ratings & Reviews

Had an issue with a printer I purchased the previous year went to the store not knowing what to expect..had the Geek Squad warranty ..left the store within 10 min with a new printer anf a gift card..EXCELLENT..service..couldn't believe the customer service..

Went in to replace a broken printer and received the most upmost and caring customer service. Bravo!

Im happy that I purchased this protection plan. I got a refurbished printer, so I was nervous about that, but knowing that its protected and supported made me feel comfortable buying this.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

Very easy to set up, really like this HP besg Purchase for printing at home

Geek Squad is great to have if and when you have a problem with any of your products.

Very easy to exchange my item would definitely recommend

To date, I have had no problem with the monitor except that the tab over the CD cover came apart months ago, which gives me a problem when I try to download music. I should bring it back.

I have purchased several Geek Squad Product Replacement plans in the past. They have served me very well when a product has experienced mechanical failures due to manufacturing. I was able to return the item in exchange for a new one—or a different product, altogether.

I don't usually buy extra protection on products I buy but I did for my printer and it was definitely worth it! I already had to take advantage of it and replace my printer when I accidentally broke it!! Definitely a great thing to buy if you arent a perfect person!

I have used many times for printers that constantly didn't work after replacing several of them.

We can do a lot of “fixes” at home. Having Geek Squad is my back-up pain reliever when my knowledge or available “fix it” time is not enough to resolve an issue. Best deal for the cost!

Geek Squad is fantastic and has been available for everything I've needed in the last year or so. The subscription is definitely worth it in case you need a product replacement in a hurry.

I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

Anytime i cant figure out whats wrong with my tech items geek squad gets it done

The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.

Haven't had to use them, but it's nice to know they're there if needed.

Mounted my TV and explained all the controls and functions!

I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

Bought for my logitech slim folio protecting my ipad and have redeemed when the keys fell out from an accident. Hassle free and glad I bought.