Customer Ratings & Reviews

Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.

Always a must! They help TREMENDOUSLY so! I would be lost with this warranty service

It’s been a great piece of mind! If it’s worth buying it’s worth protecting

Reliable professional service. A plus quality well worth the price

I always get the geek squad protection on my electronics purchases. Well worth the cost.

Geek Squad is worth the money, had a device stop working and called placed a claim took into the store and replaced with an equivalent item.

The technician was great Explained everything.if any issues They will take care of it

Great value for the money. We live over an hour's drive from the nearest Best Buy so being able to get support online is a plus for us. The agents are knowledgeable and patient with our questions.

Geek Squad mounted my TV quickly and flawlessly and i bought this service. i had an unrealted proble with my laptop and customre service fixed it while i was online. happy with my choice with Geek Squad.

I just have it there Not used yet Let’s see how it does later on

Have used before. Just bring back to Best Buy and exchange.

love it excellent really amazing and easy to work and use

Very professional and knowledgeable able to handle all types of electronics issues

it is always a great idea to add the product replacement. in essence the subscription pays for itself I highly recommend

I bought the 4 year Geek Squad replacement product for my printer. I haven’t needed to use it yet, but purchased it because my last HP printer broke after about 2 years of use.

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

Haven't had to use, but will if need be. Better safe then sorry.

If you add this to your item and anything (other than it being in two pieces) happens to it, they will give you a credit of how much you paid and you can get whatever else you want with it!

The agents at my store made a excellent review to my tablet, diagnostic and gave me a best advice and recommendations to fix it and for future purchases.

I purchased the Geek squad product replacement for my daughter who is in college. I wanted peace of mind that I would not have to pay for another printer while she is in college.