Customer Ratings & Reviews

Great way to protect your investment. Something goes wrong and BestBuy will replace it no questions asked.

Haven’t used yet but when I do I will come back and let you know how well it is

Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV

Warranty is good and service for geek squad is gread

[Employee of bestbuy] They were great when it came to fixing my printer, amazing work they never disappoint

For all my bigger purchases I always put this protection on my purchases. As a former employee, i know the value behind these service plans. Best Buy will do the best they can to satisfy

Can definitely recommend this. Once my son had a problem with a printer he had less than a year, and Best Buy replaced it with a new printer, so this is worth having.

Haven't had to use it, but great value and would recommend

I only purchase Canon printers because they never have given me any problems. Great for photo printing giving high quality products.I have not utilized Geek Squad for this item as yet.

BB's 2 year warranty allows a long term usefulness warranty in case something messes with your product, like windows 10 coming out and our previous printer choked on it, so just handed it over and got full credit towards a new one, how good is that?

This was the perfect compliment of peace of mind to my purchase. Agents were always ready to answer any question I had at the moment's notice

I bought this for my wife, who is not computer savvy. Do yourself a favor and buy this, my wife listens to anyone other than myself anyways, and I am not always able to fix problems she encounters. This helps ensure domestic tranquility.

They help you with anything you need or if you don’t understand something they help you out

This is lovely, I would buy again and recommend to people

It does what it promises, if my stuff breaks, they fix it or replace it. It is basically a rental cost, because when they say replace it, they usually mean give you the money back that you spent on it because the same product may not be available.

I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.

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I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.

Good KB, easy to use macros. Software looks for current games and sets up (some) color schemes. Currently playing Battlefield 1. when im in Gas, KB turns green, in fire, turns Red. Only the usable keys are lit while playing. Great KB response.

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.