Customer Ratings & Reviews

The Geek Squad is great, always helps me out. When I sign on sometimes you have to wait a bit, and then they take care of it and keep you informed along the way if there is any problems.

Geek Squad did an excellent job on updating my home office color printer. He knows all the right things to make it work right without any issues. I highly recommend him and his team.

Although I haven’t had to use this, it gives me great confidence for the future.

I have utilized the Greek Squad multiple times in past couple of years and the two year support is a great idea. There are some very nice benefits included - such as transferring pictures/data from one computer to another.

Great service would not purchase any items without having this extra protection

I love this about Geek Squad services, with no questions asked and are helpful as can be to the customer. Just hope that the item has some type of stocking or you can get a refund.

This oroduct is very convenient snd easy to use….i love it

Because of the value of the printer I was not going to invest in the protection but decided to because of the mechanical aspect of the product. Ended up being the right thing to do and the exchange process was painless.

Happy with my printer. Not the fastest but saves me time and money.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

As much as I spend in Best Buy I can't imagine not having this for my products. It is a 4 year year not just 2 year product replacement. very happy.

Some items you don't need to get this for, so look carefully at the cost. Now with that said. I purchase Geek Squad Product Replacement for some items and not for other items. When I have had to use it, BestBuy has always handled it very well.

The Geek Squad was there when my screen went black. It was great knowing that I could bring it to them. They are the experts when it comes to troubleshooting and fixing issues right away!

Replacement printer was effected almost immediately by a very customer-friendly agent.

lately ive had too many electronics dying just after their manufactures warranty run out-if the price is right on an extended warranty-i will get it-may not use it but if needed much cheaper than buying something new when you have something die

I hope I don’t need to use it but the service and value are good to have for such an expensive printer I got

I buy this with every pair of headphones I buy for my kids or that I buy and share with my kids. Basically kids + headphones = broken headphones eventually. Absolutely worth the price.

I can tell you as a tech person I have never really purchased geek squad coverage, however as wives are she suggested a one plan. The device died (HDD) one month after. Prompt professional and very helpful, I would do it again..

The Warranty from Best Buy is well worth it. If they cant fix your device they will simply let you exchange it for the same one or similar with no hassle. A lot better than paying full price for the device once again.