Customer Ratings & Reviews

This is a great service for all of any electronic needs. I have had it before and will always renew it. This is a great benefit for any avid Best But Shopper which I am one of. GREAT SERVICES!!!!

it is always a great idea to add the product replacement. in essence the subscription pays for itself I highly recommend

Hassle free extended warranty that gives you peace of mind that your purchase is protected.

I purchased the 4 year Geek Squad product replacement plan cause if the printer I purchased fails to operate then I know that I will be able to count on using the product for four years.

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

At less than $5 i couldn't pass on the extra coverage. After getting burned on my astros around the 1 year mark, I didn't want to be headphone-less once more. Being able to swap them out in store for a new pair is beyond convenient!

Very useful plan. Just bring your broken item to the store and you can choose any replacement in proper price range or just get refunded in turns of store credits. Pretty worthy.

This is a lifesaver! I bought this when I bought my daughter an expensive camera. I don't have to worry as much knowing that we have coverage something happens to the camera.

Purchasing a warranty along with a printer is definitely a good decision. I have learned, printers often have issues. Thankfully, redeeming the warranty for my printer was easy and quick. Without a doubt, worth the investment!

took my computer in to get it looked at by the geek squad, customer service was excellent. I told the guy what my computer was doing and he knew instantly what the problem was. bought the part computer ready within an hour. Thanks Geek Squad

While printers I've purchased in the past have been great workhorses, every once in a while a machine will break down. Best Buy's Geek Squad policy is well worth the money. Buy some piece of mind. Go with the Geek Squad Replacement policy!

I'm a big fan of protecting my investments. Most of the time the little I pay for a protection plan isn't needed but the few times I have needed it, I was thankful I bought it.

[Employee of bestbuy] Love geek squad protection. They definitely save money in the long run

Always get the Geek Squad protection, it is the best coverage at the best price. Definitely adds peace of mind to any purchase.

Geek squad is always available to help with knowledge and advise.

I have not had to use the replacement plan at all(YET) but i have had BB's Replacement plans before and they have always been great. Geek Squad themselves are extremely knowledgable.

I buy replacement on all my electronic purchases, and if you ever have to use it, they are very good about replacing or repairing with no fuss. Worth every penny just for piece of mind.

Geek squad always take care of the customer problems and they are very helpful and professional

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

When my HP desktop died and could not be fixed, I bought another HP desktop and was helped getting it online and showing all the files I need. I don't know what I would do without the Geek Squad.