Customer Ratings & Reviews

My son is not the thoughtful at this time in his life. Very glad that we bought the replacement warranty. He broke the head set and we took it back to Bestbuy. No issues with the return. Very much worth the purchase

After several hair-pulling disaster purchases from other companies I now purchase solely from Best Buy and always get the added protection of the Geek Squad. They have been a lifesaver to my electronic life.

I always get protection for all my electronics. Very smooth transaction if anything ever breaks!

Many people do not purchase extra protection, but I do. Single mom and I need any extra assistance that I can get. Thank You!!

Always be prepared Just in case. Great price also!

This gives us peace of mind extending the warranty of the product we bought also to have our product fixed or replaced if possible.

My stated that it had a paper jammed. I checked all ways to fixed. Geek squad offered to check it out and if they can't fix it they will exchange it. Very reliable service.

Haven't had to use the warranty yet, but as explained to me, it is a great warranty to have for products that can get damaged or break with use. They'll practically replace your product for any internal problems

I just didn't want to get stuck with a problem after the manufacturer warrenty expired and the the modest cost to ease my mind is worth it. I can bring back to best buy Geek Squad and not have to deal with the manufacturer.

When spending a great deal of money on a product you know there is always a chance of something not working the same as you originally bought it. Something breaks off. Nice knowing they will replace the item and no waiting

I always purchase the 2-Year product replacement plan, whenever I buy electronics from best buy. I promise that you will not be disappointed with Geek Squad's protection plan.

Hopefully I never have to use but I'm happy to have it if I do!

Hopefully I never have to use it but I'm happy to have if I do!

Could not beat the price of the additional warranty

It’s good to know that if something goes horribly wrong with your product purchase, this geek squad protection covers you to either repair or replace it with a new unit.

Geek squad protection is a necessity. We have a peace of mind to know that if anything happens to our product purchase, Geek squad is there to replace.

They were helpful enough they serviced my needs in a timely manner

Love their service sooooooooooo muchhhhhhhhhhhhhhh

My husband bought me a sprocket HP handheld printer which I love! So i had to come back to get the 2-year geek squad protection plan! Better safe than sorry when it comes to new tech that you love!

Since purchasing the Geek Squad 2 yr. coverage with Webroot SecureAnywhere protection, none of my previous problems of picking up viruses here and there have disappeared. What do you get for the money? Peace of mind!