Customer Ratings & Reviews

Something you buy but hope you never have to use. Might update this if something goes wrong, (or right) when actually using it.

Just bought my new printer so I haven’t had to use the Geek Squad!

This is the best service. I have no problems when something is not working just call or take it into a best buy store and it;s taken care of just like that. No hassells

The agents fix my items and explain the information to me. I am glad I purchased this as I have a lot of items I have bought through Best Buy. Perfect

Geek squad has saved my life several times with my laptop. Now, I would never consider buying an electronic device from somewhere other than Best Buy and would definitely not consider buying the device without Geek Squad!

I highly recommend purchasing the 2 year warranty. I have purchased it on all my expensive electronic purchases and it was been worth it because I have had to use it when something accidental has happened to my purchases.

FREE excellent perk included with items purchased from Best Buy as long as you have an active Total Tech Membership.

I love getting my geek squad coverage with all of my products you just never know when you will need it or when your purchase is going to need to be fixed

Bought a Turtle Beach headset and got the warranty replacement. Glad I did because one side shorted out and I took them back and got another set.

I always purchase the Geek Squad Product Replacement plan if it's available. I've used it in the past on other products and it's a hassle-free service.

The team was very helpful in helping me select my new HP printer. They even recommended one at a lower price to save me money. Geeksquad has been great so added it as always as they make everything very easy. Thanks Best Buy!

Always a great idea getting the extended warranty with electronics in any other products these days. You just never know and Best buy is great and honoring this

With some electronic component you would always need to make sure that they are going to work for a period of time. Specially when you have a 5 and 3 year old little girls in the house that love to play with everything!

Over the many years that I have been making purchases from Best Buy. The Geek Squad help has been extraordinary. I have had several items replaced, including i phones, printers, and Bluetooth devises; without hassle.

Always loved getting Geek Squad service with my products. It provides a little more ease of mind so that if something were to happen I can bring it in.

no muss no fuss, just walk in and a walk out! what's better than not having to worry about a failure or break, with GS you know your covered not matter what!

The geek squad was terrific fast and reliable! Excellent price for the work done..

I’ve had this printer for 2 years now and it still works the same. I’m a college student so this printer was well needed, BUY ITTTTTT…..

Very helpful staff and great price. Very good policy

We’ve never regretted the Geek Squad plan we got. Although we’ve only used it twice, it was very helpful not to have to pay for them solving a problem.