Customer Ratings & Reviews

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

I highly recommend that whenever you can get an extended warranty at Best Buy get it, you can’t go wrong unless you don’t get one.

Good to have when needing help with tech! Friendly and knowledgeable people who know their stuff. A great help many times over.

I haven't used this yet.Hopefully it truly does help when I do need to replace something

2 year extra warranty for my HP printer! It was Best Buy Geek squad advice and I was happy to get it and use it, for the very good price! Thank you Best Buy!

You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.

I was able to return an Epson printer that stopped printing quality color documents after approx. one year. This warranty resulted in very little out-of-pocket costs.

I'm never disappointed protecting our purchases when it comes to have teenagers in the house. They seem to be harder on equipment than I remember being.

Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!

I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

We needed a printer we found it we bought it and we enjoy it thank you

Wow what a printer and price. One happy customer I always buy Brother Printers:)

Excellent value for the money. I used this particular one on the device and was very satisfied with the quality and speed of service.

Best Buy has the best warranty! I have had to exchange our purchases in the past and it was the simplest process! I would definitely recommend always purchasing the warranty with any Best Buy purchase.

Always a good buy with electronics. Would recommend for anyone to get.

I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back