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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10994 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 10,994 reviews
  • Rated 5 out of 5 stars

    Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident with purchasing this added protection that covers my printer from potential damage as things happen and I know that I have extra coverage for incidental accidents and unforeseen occurrences. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it . Geek squad is there to figure it out . If you can’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this warranty as of yet, so i cannot write a review of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never trust any other stores warranty. I always tell people when you buy something from somewhere else, go to geek squad and get a warranty on it. Geek squad has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues. As long as you make an appointment, it's quick and easy to have any questions and/or repairs made. The Geeks have been helpful and friendly and explain things in plain English so a non-geek can easily understand them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 year replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Hopefully I won't need it. Price seemed OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and equipped to handle situations when come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service is a plus for this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfort in knowing that I have the back up of the Geek service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. When I had problems with washer they were quick to get it repaired. I recommend getting it because you never know when you have any issues with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a printer and added the protection onto my purchase. Let me just say, that was the best thing that I have ever did. They were super helpful and I was able to get my problem fixed asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance that my new printer will last longer than the previous one or be replaced if not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my tv and geek squad came and took care of it they were very professional. Great service 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't normally purchase these extended warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't normally purchase extended warranties, but decided to on this one due to itsmultinfunction capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added with Chromebook Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 12 year old sons Chromebook and am pleased to admit I've never had to use service. I do have friends that have and they've raved about the fast service and very knowledgeable staff. I think this is worth the value for those just-in-case moments. My 2 year plan actually expires in next 30 days, so I'd also highly recommend an Chromebook purchase. Great peace of mind knowing Squad is available. With prices of today's technology and gadgets, better safe than sorry :-) I'd definitely recommend adding to purchases. Plus you don't have to keep up with paperwork, Best Buy tracks for you within their system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost of printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $5 product replacement plan is worth the cost of replacing the printer if needed over the next 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say goodbye to our over 5 year old printer that was a great printer but, due to a hurricane dropping a tree in our home and us unable to get to the copy machine, the inkjet printer sat for months and the ink dried up in it. This had me considering a laser printer so, I bit the bullet and got one. Now, for 4 years, I'm worry free. I know I'm protected if this copy/printer has any issues. I've had electronics go out on me within only a few weeks, months and a year. The only time I didn't get a protection plan was for the one a couple of weeks. I even threw the receipt away! Lesson learned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes no sense to not buy the extended warranty. Anything goes wrong and Best Buy replaces the device. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Available!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about the Geek Squad. I have never had an issue that they didn't fix or replace. There are 2 main reasons that I buy everything at Best Buy! First is the Geek Squad. They stand behind everything and I can't tell you how many times I have used them. Second is the lowest price guarantee. So, I figure out what I want, look it up on the internet to find the lowest price, and then go buy it at Best Buy so that I can get the Geek Squad protection. Due to the amount of times I have needed it, I get the protection on everything I buy. Well, if something is less than $50, I don't worry about it, but for anything else, I don't understand why someone wouldn't get it. They surpass the warranties of any other store I have tried. I would recommend Geek Squad for any purchase of value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deals on my new printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and great deal and helpful employees! Thank you very much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and speed are much better than the inkjet. However, ink is crazy expensive in comparison, and the paper curls, meaning I have to babysit the printer when printing more than one page, or it jams. I have mixed feelings, but I needed something better for printing labels.

    I would recommend this to a friend