Customer Ratings & Reviews

Best buy has always backed their service. I've used it on all my big purchases.

Best buy has always backed their service. I've used it on all my big purchases.

The Geek Squad do amazing work. They are always incredibly helpful and professional.

I had to use this insurance as my HP printer malfunctioned soon after I connected it. It was replaced on the spot.

I haven’t had to use it. But I’m sure when I do it’ll be a smooth process

Haven't had to use it yet, but it seems to be pretty good.

I replaced a printer that was not working correctly, and was exchanged without any problems.

I give it 5 stars because I believe If I need it, they will honor their claim.

I don't typically buy extended warranties or product protection, but this was for a computer used by my father-in-law and I wanted him to have an option if something went wrong with his new machine. Fair price for peace of mind.

Computer fixed from the problem that occurred and pick up service good and ready to go.

They are willing to help you with your family and help you with everything you need help with

The 2 year protection was inexpensive and will give my daughter a new DVD drive if anything happens to it. A no brainer!

Good service to have when you have issues with your devices

Haven't had to use it, so there isn't much to say about ease of use. It was simply a warranty. Geek Squad has been very helpful in unrelated issues though.

Why take a chance and not protect the equipment you’ve purchased.

Great to purchase want all your iteams fixed in no time

The price for the plant is very reasonable for two years and the replacement seems to be very easy to work with for the future

the geek squad is an awesome service for the price i always tend to get it with many electronics. cuz why not.

If the price is right, the replacement plan is worth it, can’t really argue with free replacement if they fail.

I have had to use this type of warranty before at Best Buy. No problems and very satisfied with the replacements.