Customer Ratings & Reviews

Love Geek Squad! I used them for years. They always have great protection.

I use the replacement programs on all my kids headphones...it has paid for itself every time...highly recommend

The replacement is good because it's not so expensive to cover your items that you don't to have to pay all over again

This service is worth the money. I like that you can take your device to any geek squad and they will fix it free of charge.

As long as it's not abused, customer service will replace or give store credit to get something else.

I purchased this product replacement 2-year coverage for my new printer. I have not had to use yet, and hopefully won't, but the price was so reasonable I could not pass it up!

Its best option to buy Geek squad protection plan while buying any device for which you are not sure about performance.

Great and convenient service to have that is easily available for the customers

You know, I know how it goes, they do there job and its over

Always get geek squad protection. If you need a replacement, they will have your back.

The agent found the problem and we are able to use it without any trouble!

Great to have an added 2 year protection so if anything happens, I am covered.

Great product for the price!!! . Highly recommend. Great protection

I bought some headphones they quit working in less than a week. Best buy replaced them no questions asked.

Two geek squad protection. It’s great to have.I would recommend this protection to all customers at Best Buy.

2-Year Geek Squad Product Replacement is a good deal. Protects your purchase if anything goes wrong.

must have to protect your equipment from defects and saves you money in the long run

Good product. Can’t be without it since I have kids who need help with computers issues

Well described by one of the sales people who was a Geek!

Have only had to call in twice for problems. Both times we were able to manage the issue fairly quickly over the phone .e.g. Who would have thought you would need to "reboot" a TV when the volume control stops responding!