Customer Ratings & Reviews

I bought a geek squad warranty on a canon printer. The print head failed 3 months after the manufactures warranty expired. The same printer was no longer in stock for exchange, Geek squad game me the full price paid as store credit for a future purchase.

ALWAYS BUY THE PROTECTION PLAN FOR ANYTHING YOU BUY BECAUSE EVERYTHING STOP WORKING AND MOSTLY WHEN YOU ARE STILL IN THE PROTECTION DATE.

Best replacement plan ever! Zero complaints and I have been buying them for years.

Great service, definitely recommend to get it. Smart move

Simple purchase online worth it in the long run always recommend a litttle extra security

Joel has been responsive and helpful, with a very difficult situation with our remotes. He's called back as soon as he's able, and been very clear in his instructions. The problem we've had, I think, stems from the fact that the remote with our cable box seems to not work well in conjunction with a sound bar we purchased.

Haven't had any issues to have to use it yet. Nice to know it's there if something does happen.

Very easy to use I had some issues with my printer and they gave me a gift card and I re purchased a new one so easy

Would always buy the Geek Squad coverage since Many Many Many times it is used before it expires. The cost is always a great investment for me... since it is alot better than buying the product again in less than 2-4 years.

Bought them as a backup so I haven’t used them yet. The same one came with my new printer and work great and we’re easy to install.

My computer stopped working properly and I had work files that I needed to work on but could not access. I called Gee Squad and they were able to access my computer remotely and fixed the problem quickly! They saved all my work files and got rid of virus!

I loved this guarantee no problem no issues. I recommend 100%

Geek squad helped me to get set up and we’re patient with me on each of the three calls that I made

always a must when buying electronics from the store.

We always buy Geek Squad coverage on large electronics or anything that has buttons.. It has been used.. Especially when my father purchased all new electronics after a tornado destroyed his home.. TV's, computer's, etc.. Always professional.. Even when its as simple as he has just pushed WAY to many buttons...

Luckily I have not had to use it but it's always smart to have protection on your electronic devices because something will always go wrong.

I only drink one cup coffee it was just perfect for me . Definitely recommend good price to others stores.

We bought this plan when we got a printer. Almost one year a printer didn’t work properly. We took a printer a costumer service at Best Buy and showed them this plan. We got full refund and also bought new one. We really are happy with this service.

Geek squad has replaces a Nintendo switch and $150 headphones. If you buy something for your kids, buy the protection!

This warranty has worked out great for me on a Netgear USB Network adapter. They have broken 3 times and every time they give me another one. It is just a hassle as it is a hour one way and you always have to wait in line and don’t forget to bring your receipt.