Customer Ratings & Reviews

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Haven't had to use it yet, but it will hopefully be easy to use this service if/when I need to.

It is comforting to have this coverage knowing that in the event of a printer failure I won’t have to purchase a replacement.

very perfectional people very fast service and the employees treated me whit a lost respect and canines

Great service from Geek Squad. Would highly recommend.

I have not needed it yet.but im sur wuth it bring best buy it will be great

I really liked my HP Office Jet Pro Printer6968, but had to replace it with a new Printer as for months I could not buy the 902 Printer ink for it. Replaced it with Hp 7855 Printer. Have received it yet. Will let you know if it compares.

The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

You can't go wrong with buying this Protection Plan! I now buy it with EVERY purchase since my 70" TV screen went out. They came out within 24 hours to replace it!

I absolutely believe in protection plans. I must have this option. It’s always better to have it and don’t need it than to need it and don’t have it. Just my opinion. It’s life life insurance. The Geek Squad is amazing. Very user friendly.

YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

This Best Buy geek Squad for gear replacement, make me feel so comfortable any time that I go to Best Buy to buy any product, because if I’m working and anything happen I know for my experience with this Geek Squad that the service is gone just extraordinary!.

I usually purchase Geek squad coverage for items that are not inexpensive. Fortunately, I don't always need that coverage (haven't for this item) but I have on several occasions, which was helpful. And it gives me peace of mind for not much cost.

It is great to know that I can get help from the Geek squad if needed.

I won't buy a product anymore without the warranty on it. Anything happens, it's covered. You get a new one and just pay for a new warranty. I've been through 3 keyboards in a year, at $150 plus a pop, My son has gone through at least 5 headsets, and we pay about 20 bucks to replace them. Worth every penny.