Customer Ratings & Reviews

I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

Thank you! As a consumer it is so important to have an insurance like this because it will help you in times of emergency

I love that Best Buy offers a replacement plan. You can never know when your electronics will give out and it’s nice to know Best Buy has you covered! I was able to take my headset back in and get another one! Same day, no hassle.

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, TV, games, or really everything they offer.

Love the product would recommend this to anybody who wants it.

They are Fantastic ! I Will Always Get Them on all of my devices because they have honored each and everyone of my products

Geek Squad employees are so up to date on everything in the store, they can pretty much help with anything. I bought a printer and they helped teach me how to set it up even before I got it home.

I hate to say but this is not the best printer. Most of the time my printer falls off line and disconnect, I can’t just click scan and scan to my printer. I have to only use the app and that’s very inconvenient. My other Hp allowed me to scan to email but this one doesn’t. So if I could I would not get again.

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

It's a great printer easy to set up and use if I have any issues they will be available to help

I have not had to use the protection on the printer I purchased the service with but I used them for my laptop. The technicians are so helpful and knowledgeable. Quick return as well.

Not sure what I bought this for haha. But I always by a warranty, except not for their tvs. Why? Well their warranties does not cover cracked screens, although some will tell you it does to get you to buy one, they lie.

It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.

Usually don't purchase replacement for printers since prices are so low they are all but disposable these days. This printer was much more expensive so did get it this time. I found out that I had a printer go bad within the warranty period but since I did not have the replacement plan I would have paid to send it back to HP. Disappointed with Best Buy not taking it back in warranty.

I am so glad I purchased this along with my new printer. There was a line printing on paper and could not remove it. Took it in to Geek Squad and they replaced the printer no questions ask. Nice! the only thing is I had to purchase a new one to cover the new replacement printer.

Thanks for helping me set up my printer. Quick over the communication with an actual person.