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Customer reviews

Rating 4.7 out of 5 stars with 11105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 11,105 reviews
  • Rated 5 out of 5 stars

    Let Geek Squad fix your products!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best at restoring your product. Get Geek Squad to repair your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my item for some issues with the printer and they accepted and i got a replacement. Smooth process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted for all my purchases cant beat the service and guarentee peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome. I would 100% recommend, setup is straightforward and i use it for EVERYTHING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    at this price, zero to complain about.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 lousy bucks for a 2 year no questions asked replacement policy? Sign me up!! All I have to do is show I didn't abuse it by dropping it and busting it open, or by spilling coffee or soda or water all over it. Fantastic price and policy, thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue, love this and i would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacements are simply the best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it but for the money its well worth it if I ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the four year Geek Squad product replacement plan just in case an issue should arise!It just gives me reassurance that someone is a phone call or email away just in case I need help or assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes care of service and installation and if anything unforeseen happens to your new product or appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CYA!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to keep your products insured. I haven’t had to fix anything yet but my hope is that the tech team will be good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad replaced my washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan protects your purchase and is a good choice if you are wary of your product malfunctioning or breaking. The simple terms are easy to understand and you won't have to deal with any third parties trying to get a replacement. Choose this for your protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got the best squad on my back - the Geek Squad! I always purchase their protection plans for peace of mind; if my product’s over $100, I’m buying it! I don’t always have problems, but when I do they make the process very simple and hassle-free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing! Definitely recommend to everyone

    I would recommend this to a friend