Customer Ratings & Reviews

Can't beat the peace of mind you get from adding the replacement program. Has covered any product problems I've ever had.

I always buy service plans and always seem to use them. I haven't been disappointed.

Excellent job in fast anwers fast appt. In remaint in call for appt

Always try to get the geek squad service on all my items. It has saved me a lot over the years.

Easiest rice to use ever, Love my new spein eco tank!!!

Very useful plan. Just bring your broken item to the store and you can choose any replacement in proper price range or just get refunded in turns of store credits. Pretty worthy.

Always get the insurance cuz you never know nice to get free replacement

BB's 2 year warranty allows a long term usefulness warranty in case something messes with your product, like windows 10 coming out and our previous printer choked on it, so just handed it over and got full credit towards a new one, how good is that?

I'm a big fan of protecting my investments. Most of the time the little I pay for a protection plan isn't needed but the few times I have needed it, I was thankful I bought it.

It does what it promises, if my stuff breaks, they fix it or replace it. It is basically a rental cost, because when they say replace it, they usually mean give you the money back that you spent on it because the same product may not be available.

I always get the product replacement for any items I buy. Best Buy will always honor it. Even if I feel I don't need it, I get it anyway. It is a very reasonable price and sometimes well needed. Good to invest in when you buy something.

Haven’t had to use yet for new printer but have used previously and was happy had purchased as saved money.

Like I said get insurance for gadgets especially if your little ones that gets into everything. It’s a little less frustrating it breaks and geek squad will fix for you .

Good KB, easy to use macros. Software looks for current games and sets up (some) color schemes. Currently playing Battlefield 1. when im in Gas, KB turns green, in fire, turns Red. Only the usable keys are lit while playing. Great KB response.

I have only heard good things about the Geek Squad, so decided to give it a try.

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

I purchased the 4 year Geek Squad product replacement plan cause if the printer I purchased fails to operate then I know that I will be able to count on using the product for four years.