Customer Ratings & Reviews

Always purchase the extra warranty...........it never fails to break just after the original warranty expires!

Don’t doubt geek squad service. I’ve had it for different small appliances or electronics. It’s an easy way to just bring in the problem item and be exchanged for a functional one. Easy peasy lemon squeezy. Don’t forget to add it on your purchases!

Technicians are very knowledgeable. They are always very professional and respectful. I appreciate their willingness to help. Thank you Geek Squard for your time and consideration.

I feel confident with purchasing this added protection that covers my printer from potential damage as things happen and I know that I have extra coverage for incidental accidents and unforeseen occurrences. I highly recommend.

I love geek squad they really help and you get product fixed Or replace if a any be fixed

Geek squad is awesome to have for all of your families devices.

always a good investment for electronics in case something goes wrong

Haven't had any issues. As long as you make an appointment, it's quick and easy to have any questions and/or repairs made. The Geeks have been helpful and friendly and explain things in plain English so a non-geek can easily understand them.

Love Geek Squad. I don't buy anything without it. The main reason I shop at Best Buy.

Love Geek Squad. I don't buy anything without it. The main reason I shop at Best Buy.

Great value and return for the cost of the policy! I highly recommend always getting Geek Squad Protection!

Always gotta get the warranty with what you buy, life happens and you gotta be prepared.

I have never trust any other stores warranty. I always tell people when you buy something from somewhere else, go to geek squad and get a warranty on it. Geek squad has never let me down.

I haven’t had an issue they have not solved for me I always get warranty knowing that if it breaks I’ll get a replacement

Purchased this for my 12 year old sons Chromebook and am pleased to admit I've never had to use service. I do have friends that have and they've raved about the fast service and very knowledgeable staff. I think this is worth the value for those just-in-case moments. My 2 year plan actually expires in next 30 days, so I'd also highly recommend an Chromebook purchase. Great peace of mind knowing Squad is available. With prices of today's technology and gadgets, better safe than sorry :-) I'd definitely recommend adding to purchases. Plus you don't have to keep up with paperwork, Best Buy tracks for you within their system.

The Geek Squad representatives always proved excellent service!

The Geek Squad service is an added value to my purchase.

What can you say about the Geek Squad. I have never had an issue that they didn't fix or replace. There are 2 main reasons that I buy everything at Best Buy! First is the Geek Squad. They stand behind everything and I can't tell you how many times I have used them. Second is the lowest price guarantee. So, I figure out what I want, look it up on the internet to find the lowest price, and then go buy it at Best Buy so that I can get the Geek Squad protection. Due to the amount of times I have needed it, I get the protection on everything I buy. Well, if something is less than $50, I don't worry about it, but for anything else, I don't understand why someone wouldn't get it. They surpass the warranties of any other store I have tried. I would recommend Geek Squad for any purchase of value!!!

Hard to say goodbye to our over 5 year old printer that was a great printer but, due to a hurricane dropping a tree in our home and us unable to get to the copy machine, the inkjet printer sat for months and the ink dried up in it. This had me considering a laser printer so, I bit the bullet and got one. Now, for 4 years, I'm worry free. I know I'm protected if this copy/printer has any issues. I've had electronics go out on me within only a few weeks, months and a year. The only time I didn't get a protection plan was for the one a couple of weeks. I even threw the receipt away! Lesson learned!

Glad I have it, and will have no worries. I always purchased this.