Customer Ratings & Reviews

They were very helpful and easy to work with to solve the problems or issues we had

I had bought a printer and added the protection onto my purchase. Let me just say, that was the best thing that I have ever did. They were super helpful and I was able to get my problem fixed asap.

I love Geek Squad. When I had problems with washer they were quick to get it repaired. I recommend getting it because you never know when you have any issues with your purchase.

I have not used this warranty as of yet, so i cannot write a review of it.

Worth it . Geek squad is there to figure it out . If you can’t

I have been nothing but happy with this headset. I use it to game with my husband and his sisters on the weekends and it has great padding and is extremely comfortable, meaning that I can comfortably play for hours without feeling the need to stop to "rest" my ears or let them breathe. The controls for volume, mute, and power are big and easy to activate without searching or thinking, which keeps me in the game. And, while I'm no audiophile, the sound quality seems excellent. The only potential drawback I've run into is that, depending on your head's shape, the headset might slide forward if you look down quickly. I have had this happen on occasion, but my husband complained about it a lot when he tried it out. Overall, I would buy this headset again. In fact, I have.

Best feature of printer are the ink cartridges last for a longer period and printing is very clear.

Professional and equipped to handle situations when come up.

I am not very computer savvy..... I am able to ask questions and get help any time and am confident in their service if I need anything having to do with my computer's. The Geek Squad Service was perfect when I purchased my new iMac last year. A Rep. Came to my home and "HOOKED ME UP" with no problem. I will always keep the service. It gives me confidence to purchase future electronic's. Am 78 years old and NEED this service. Thank you, so much!

Sounds good. Hopefully I won't need it. Price seemed OK.

Like all insurance, (except Life Insurance), you buy it and hope you never have to use it!!!

Sure as Shootin' fish in a barrel, the optional coverage is a worthwhile protection of your hard-working capital expended on this low-to mid-range All-In-One printing solution, with a low purchase price and other excellent terms.

I was having problems with my tv and geek squad came and took care of it they were very professional. Great service 5 stars

I feel comfort in knowing that I have the back up of the Geek service.

Good insurance that my new printer will last longer than the previous one or be replaced if not.

The color and speed are much better than the inkjet. However, ink is crazy expensive in comparison, and the paper curls, meaning I have to babysit the printer when printing more than one page, or it jams. I have mixed feelings, but I needed something better for printing labels.

The $5 product replacement plan is worth the cost of replacing the printer if needed over the next 4 years.

Makes no sense to not buy the extended warranty. Anything goes wrong and Best Buy replaces the device. No questions asked.

The return policy is fair and Best Buy has never given and issue to replace a part yet. I have returned things for as simple as the headset ear piece cracked and is falling apart to more complex things as The pc is having odd issues. Best Buy has never given me or anyone i helped trouble. The only issue is stock alot of times you will buy a headset mouse ect and go to return it wanting the same product you fell in love with and find out it is no longer carried. It can be bit upsetting if you fell in love with an item that you cant get that item back less then a year later in some cases. Other then this though its a great program. ( ps the stock thing is really not Best Buys fault its just a nuisance when it happens they are very accommodating to try and help though)

Sales Representative was very helpful and knowledgeable about the product. Sales Representative was patient and did not rush me or pressure me to purchase.