Customer Ratings & Reviews

Can’t go wrong with the Geek Squad coverage. No fuss no muss.

I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!

Geek squad has replaces a Nintendo switch and $150 headphones. If you buy something for your kids, buy the protection!

This think I ever did for my family When there is a problem the Geek squad will walk you thru anything or appear at your door. They are Best Buy angels.

ALWAYS BUY THE PROTECTION PLAN FOR ANYTHING YOU BUY BECAUSE EVERYTHING STOP WORKING AND MOSTLY WHEN YOU ARE STILL IN THE PROTECTION DATE.

It is great to know that I can get help from the Geek squad if needed.

Geeksquad is so good. If it doesnt work they replace it entirely. Super fast. They do it in-store for small items. 100% recommend over Total Tech

I always make sure I get protection on all my products because Best Buy always comes through with the plans. No matter how long you’ve have the product during its most usable lifespan which is honestly about 2 1/2 years depending on item, Best Buy is great with taking things off your hands and fixing them or replacing them!

So convenient to be able to replace my printer if it breaks. Cuz printers are always breaking for some reason.

Had an issue with one of the channels of my amplifier form my subwoofer, was able to get it exchanged out in the store the same day. Definitely worth it. I know Logitech would have taken care of me too but it would have taken time. I'll definitely pay the little extra to save the time and effort (especially the waiting and shipping). Thanks best buy

Bought them as a backup so I haven’t used them yet. The same one came with my new printer and work great and we’re easy to install.

I'm not sure how the replacement plan works, but I think that it works the way that I used it. I had bought the older version of this headset, the Logitech G230. I had a two year Geek Squad plan on it, and I went to go get it fixed/replaced at the Geek Squad center at my local BestBuy, they said they couldn't replace it, but since the wire was worn out my insurance on it could have it so I could be refunded. I got all the money on a BestBuy Store Credit card. I used the money to buy the newer version, the Logitech G430. I think I'm satisfied. :)

Would not purchase something without having an extended warranty. I have found electronics does not last long and expensive to repair/replace, so the warranty will save you money in the long run.

The Geek Squad gave me directions on how to get my wireless printer set up and connected. They were very patient with me as I attempted to find "my other left."

In the past, Best Buy’s Geek Squad has helped me in many ways. They repaired a computer for me when I was ready to discard it because I believed it was not serviceable and they also helped me resolve my problems with an old printer. They are very smart and product knowledgeable.

ALWAYS PURCHASE THE GEEK SQUARD PROTECTION PLAN GUYS! My wife has talked me into a couple of times and I have never regret it even if I don't use it. The peace of mind is unparalleled to OEM warrantees especially when the product replacement plan is available.

Fantastic and efficient machine! Does the job and never jams - love this!

Printer is fast! I can be anywhere and print from my phone, due to Wi-Fi! The USB port is a convenient option to keep things organized without the need to use a computer! Awesome!

I never have to worry about purchase breaking. This plan will take care of it.

If anything happens Best Buy will cover the product either by replacement or repair,. Priced charged is at least top 2 in the market. Products are good anyway without protection so protection only reinforced my reliance on the purchase knowing I'm protected