Customer Ratings & Reviews

Very convenient. It is light weight and performs very well. Great for storing documents.

This service is worth every penny with speedy and knowledgeable representatives.

Returned the broken product with no issues. Bought a new product that day.

My fiancé bought an HP printer from Staples last year and had to buy an extended warranty from a third party. The printer is awful and getting any kind of help or refund from either source is a pain. The 2-year geek squad product replacement plan gives me complete peace of mind. Also - NEVER buy an HP product. You've been warned.

Love that my HP printer has a extended warranty and if something is wrong or it breaks I can bring it back and exchange for equal or less value.

The guys set up my new tv, connected it to all my devices and set the controls

Haven't had to use it yet, but it's peace of mind knowing it's there.

It is comforting to have this coverage knowing that in the event of a printer failure I won’t have to purchase a replacement.

Renewed Geek membership because I have never been disappointed in anything and trust all the great help they have given me. It is a valuable asset for someone like me. Their Geek Members in Aurora are al wonderful - especially Bruce & Simeon,

Geek Squad was able to answer all of my questions and concerns. They were up front with the price of any repairs needed. I love the remote service when its just a software problem. I have been using it for years now & found it to be a godsend.

Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

We were having trouble with our printer and and unable to resolve the issue. When we inquired about a new one, he suggested one that was on sale. He brought the printer to us and connected it to our laptop. We are extremely happy with our new printer and his excellent help.

Dont know how to review a service plan, but I am sure it will be great to have if I should need it!

My salesperson was very helpful and helped me to understand what I was buying

I've always purchased the 2-Year Geek Squad Product Replacement for all of my devices. It's a satisfying feeling knowing that I am covered for 2 years from normal wear and tear to accidental damage from handling. I feel safe with this plan and have always been covered and never had an issue when it comes to repairs, exchanges, and returns.

My previous printer stopped working and thank goodness I had the warranty on it. They gave me a new printer that was newer than the one I brought in and it didn't cost me any more money. If I hadn't had the warranty I would have had to spend another $200 for a new one or extra money to have it repaired. I will always buy the warranties!

Literally the best thing you could have. I just got a brand new printer on sale and saved a couple dollars because I had a warranty.

Mounted TV and surround sound and my husband is a very happy camper

Purchased this when buying my new Macbook Pro. Price for 2 Year Plan was less than buying all required services a la carte. Geek Squad representative was very nice and helpful. He explained all services, keep me informed, and explain possible future services.

Always get a warranty regardless if I use it or not. Protection