Customer Ratings & Reviews

Geek squad is always available to help with knowledge and advise.

As I have learned from past experiences, having the extra peace of mind in equipment protection is a must! You never know when it may falter on you. So when it does it’s best to have a back up plan. I’d rather pay for the extra protection and not need it than need it and not have it!

Just great and its something we all need. Don't change anything

Something wentwrong with Epson printer and the Geek squad replaced it no questions asked. The replacement was not the exact model I had and it costs much more. I didn't need the fax machine but it is there if I ever do need it.

The previous printer had a 2-year product replacement and when it died Best Buy replaced it for me at no cost. When asked if I wanted to get a 2-year product replacement on the new printer you bet I said yes.

Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

Product replacement guarantees provide so much relief. The coverage plans are both affordable and reliable.

My last printer died, luckily I had the plan on it for them to fix it. When they couldn't - I was credited towards a new printer. I need this for work - so I bought it for this as well. If something ever happens, it gets fixed or you get credited towards a new printer. It puts your mind at ease.

I always buy a product replacent warranty after the phenomenal service I received many many years ago after I returned an Xbox with the infamous red ring of death and was given a brand new Xbox straight from their inventory!

The agents installed my washer and dryer. They did a excellent job. They were very professional and friend

Most of the members are very knowledgeable about the process of tech warranties and how they work, so if they aren't able to make your tech work in house they know what has to be done. The staff of the Racine, WI team are on point and as I said they know their stuff.

Grateful for this service. Everyone is so helpful. Easy to use.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Great product and great price i hit this sale at the right time the product is amazing and one of the best blender trios i have ever purchased and felt real good abouy

I always get product replacement when I can. I am a bit hard on my gaming equipment and this lets me not even care. If anything goes wrong in the year or 2 they will replace it in store for free no matter what. Well worth the price if you plan to keep the item a couple years.

I have had Geek Squad coverage since I bought 2 laptops approx. 8 months ago. Needed their assistance a couple of times. No computer or program problems, just needed a little clarification on the new Windows 10. Also, the online appointment is fantastic. Make your appt. and there is no waiting in line.

The geek squad is like having your personal team for all your computer related issues

I don’t often buy replacement insurance for household devices, but I think it makes a lot of sense for high-tech delicate devices, like high end cameras, cell phones , computers, and high resolution TVs. I’m a fan of the Geek Squad team. They are knowledgeable and helpful.

Always nice to have for anything bought just in case in the future

Things don't last nearly as long as they used to, and this definitely goes for printers if you use them a lot like I do. I print thousands of pages and it does seem to wear on the printer, so when it burns out, I'm so happy I got the replacement plan. Seriously... get it. It's worth it for printers!