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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 11,015 reviews
  • Rated 5 out of 5 stars

    Too soon to rate this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use this service and the printer will be in good condition after 2 years but it is nice to know that I have the option of getting a replacement should the printer become inoperable. The cost of this was very little so it made sense to invest in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a purchased a fitness watch with this last year and got to experience the service, it was fantastic, twice I had to return my watch for a new one with no problem. So when I purchased my router I thought this is a must, because routers do fail often enough, worth the small amount vs the cost of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that Best Buy offers a warranty for their products. It gives me peace of mind that if anything happens, I have a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad service for my tech products. No service costs and in some cases replacement if a defective item within the two years has more than covered the cost. Plus you have peace of mind for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost. I highly recommend the product replacement for high dollar items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We love that we don’t have to worry about cartridges anymore. Did a lot of printing on it for my wedding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warrant. It makes me sure that my product can be fixed if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked and moved unit and very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but poor battery run time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hype it’s a decent vacuum but doesn’t do anything that the cheap ones can’t. It has a lot of bells and whistles but at the end of the day they really don’t add any benefit over a traditional vacuum. Only benefit is the attachments it comes with and the extra battery good thing they sent one as it doesn’t last long at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Why BUY a new one, when they'll just Give you one?

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part about Best Buy?!?! The Geeks!! I protect all my stuff with GeekSquad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEARS OF CALM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2 year warranty coverage gives you peace of mind that your product is covered. Any issues I had, the warranty representatives were happy to help and fixed it in no time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and amazing team. My visit took about 8 minutes and they helped me find the item right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was damaged a week before the protection plan expired. I took it to the store and they gave me the money back without problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Is Set To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Set Up And In Use , Everything Is Up And Running As Should , No Issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful at our local Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you with anything you need or if you don’t understand something they help you out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it multiple times. Easily used to get a new printer in no time. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

    I would recommend this to a friend