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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,015 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best decision for appliances.You can either bring it in or have them come to your house to fix or setup appliances, which is a lot better than having to find out who’s going to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned never to purchase anything without a protection plan and the Geek Squad has followed through every way. There's never been a problem in identifying my purchases and they always follow up with a call to make sure everything is in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Canon 4000 series failed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in my defunct printer that I had only a few months. The good news was that the price had gone down on it and I was given a better printer and a credit for the price drop. It was all done in a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy the geek squad protection because its cheaper than replacing the item with the same thing again in the event something happens. and i buy it on sale...so that way with the protection plan included im still paying basically the normal price if it wasnt on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth the extra $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get if the price is low, more so I will pay the higher price for appliances though, too many electronics in them now days. plan is what it is, Best Buy stands behind there plan,. you will have a like product the same day before you leave if yours is not in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always take care of the customer problems and they are very helpful and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In today's world....get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While in the past, I have stayed away from extended warranties, as products would normally work for quite a while. Not so much anymore, as there is more quantity than there is quality put into the products. You just can't expect to have electronics or many other items to work as long as before. The Geek Squad warranty takes the pain out having an item go dead on you, in the 1st 2 years, regardless of the supposed manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get on certain products rather deal with best buy then apple tbh and just makes things easier good replacement options always got a new product in my case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time using Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time using this Geek Squad service. I know of others who swear by the Geek Squad, so I don’t doubt it will be most beneficial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the geek squad protection plan. I purchased other items and had to bring the item back because it broke. But with no questions asked it was replaced right away. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issue immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having product protection is a must, geek squad service will get you squared away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omarcortes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sevice for team people for support me thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CYA!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to keep your products insured. I haven’t had to fix anything yet but my hope is that the tech team will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does but I don't have to worry when i have the Geek Squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the Geek Squad extended coverage gives me a piece of mind if anything ever goes wrong. One year warranties fly by before know it, and it seems that just after that first year is over with, things break. With Geek Squad 2 year extended warrant, I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly Installed several Tv's and Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't do without them. They are effective, efficient, and professional. They stand by their warranty NO questions asked. Don't buy anything without adding protection or installation by the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind to know if anything happens to the printer.

    I would recommend this to a friend