Customer Ratings & Reviews

I always get the geek squad protection on my electronics purchases. Well worth the cost.

Great Service with Irene. Gave easy to follow directions and was satisfied with the end result.

I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

Always buy the Best Buy geek squad services when buying electronics they end up paying for themselves. Easy to get replacments and no hassle communciations.

this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

Very professional and knowledgeable able to handle all types of electronics issues

This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

Geek Squad is good to have if you have a lot of electronics and appliances too.

I’ve got the best squad on my back - the Geek Squad! I always purchase their protection plans for peace of mind; if my product’s over $100, I’m buying it! I don’t always have problems, but when I do they make the process very simple and hassle-free!

I love the fact that I have 4 years instead of 30 days to be able to replace whatever I need when I purchase my products

It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

the replacement program is great! i was able to get a full refund from the purchase of my printer on a gift card and apply the credit to something else which is easy since best buy offers a lot.

Highly knowledgeable staff that listened to my needs and found the perfect item.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

This plan protects your purchase and is a good choice if you are wary of your product malfunctioning or breaking. The simple terms are easy to understand and you won't have to deal with any third parties trying to get a replacement. Choose this for your protection.

Great service and gave reassurance. Great to have.

Love the service they provide for all my equipment!

4 year plan is better than having nothing at all. It helps.

Always get the warranties on big purchases from BB.