Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11018 reviews
(11,018 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service for the yearly subscription.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST ever for quick repair or service without having to bring my heavy PC in (Usually) online. And for smaller devices like a laptop, they are usually quick & fast! Worth the subscription price.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Assurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer working flawless. Hopefully won't need the protection, but nice to know its there!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed to use yet, but the associates at best buy are very kind and helpful.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
service contracts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase this warranty, got burnt on a few occasions with purchases that were not stores fault but a manufacturer issue. Don't like to spend the extra cash but sometimes it's worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
TV Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just did the review on the TV Warranty have not used it because have not had any problems
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Granddaughter installed my TV so fast for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Granddaughter connected my Smart TV with the Remote Control and Alexa for me. I am really enjoying them
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Protection for my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are there and always willing to help and solve the problem. I would highly recommend this product to all. It has paid for itself with the help and assistance I receive. Thank you Geek Squad
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Recommend to EVERYONE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had an issue with using the protection plan. I get it on all my electronics (smart watches, ear buds, etc...) when and if something goes wrong I bring it in and they change or fix the product for me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Another great deal, hopefully I won't have to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was very helpful. And listened to my concerns of what I was looking for and the price range!!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I Purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Replacment plans are my favorite!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you add this to your item and anything (other than it being in two pieces) happens to it, they will give you a credit of how much you paid and you can get whatever else you want with it!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good money value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every purchase must have this geek squad coverage you never know
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service Plan is a great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this service once before, and when you need it, you need it!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great safety net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is always a good purchase. I have not had the need to use this protection plan yet, but it is a great relief to know that if anything happens to the printer, my daughter can take it to her local Best Buy and they will take care of things.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent service in Puerto Rico
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plan like this when I buy any device at Bestbuy. I feel relaxed using my devices without any worry. It is worth investing money on protection plan because you never know what's gonna happen. It's a good insurance.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great i have had no issues at the moment yet and i would recommend this product to my gamily and friends!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Jim at the Geek Squad Setup my Dad's Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new computer as a gift for my dad's 85th Birthday. Was a big upgrade from the older Dell he had for the last 7 years. Know he can surf the internet faster and loves the Windows 10 - he was thrilled!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Replacement.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I trust Geek Squad. I made a mistake when I bought my laptop. I did not purchase Geek Squad protection at time of purchase so I had to pay extra. From now on time of purchase is when I will get Geek Squad. They did a bang up job fixing my computer problem.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
