Customer Ratings & Reviews

my replacement for printer was handled so quickly I was surprised. The printer was evaluated by nice young man, Garrett, who was very knowledgeable. He could see the problems I had been having with the printer.

As much as I spend in Best Buy I can't imagine not having this for my products. It is a 4 year year not just 2 year product replacement. very happy.

Im so glad to have purchased this protection services

Anything that you can purchase protection for, you should. This product costs 100$, and if something goes wrong, cannot easily be fixed. So spend 20$ now, and be able to replace it for free, for at least two years, which is more than its warranty can say.

Good help for everything, very useful. You should get it.

Great service, always available for help on setting up anything.

Not sure how I'd rate this as I haven't returned the product yet, but generally my experiences with Best Buy are quite pleasant. I'll edit the review if any changes develop, but I do suggest purchasing the product replacement to family and friends.

Whenever I have had an issue with an item covered under the protection plan it is always repaired or replaced. I have never had any problem with Best Buy honoring the Geek Squad Protection Plan. The only downside is sometimes having to wait in line to be helped

Extremely easy and quick service and returns if accidental damage happens

I love Bestbuy's 2yr GS protection for controller. I play fifa a lot. My left joystick becomes wobbly/unresponsive within a year. With this replacement placement I can get it replaced in store.

Amazing, I enjoyed lot I would buy it again. Thanks

I love the Geek squad warranty because it is so easy. If you have a problem with your item simily give them your phone number and they will track your purchase and take care of you very quickly!

This has been one of my "best buys" no pun intended. They respond quickly and have my products repaired online quickly.

Excellent coverage and price point! Printers tend to be tricky with maintenance!

I've seen the GEEK SQUAD stand by their promise. Nothing feels better than buying new electronics; what spices that splendid feeling is knowing that if its not functioning its easily replaced. No hassle, no questions, no problems with replacing it.

Knowing that my desk jet is covered for if any problems go wrong with it is a relief just because things always happen to me and I have to pay a lot more to get it fixed. This way it can get looked at and fixed with little amounts than a lot at one time.

This is absolutely great coverage for the purchased products

I have purchased contract extensions in the past and have received one or two replacements because of the contract. One time I missed the deadline by less than one week. Being a good customer, I hoped the company would have helped me out with replacement via contract. It's up to the individual to buy a contract, if your printer will be idle for an extended period of time, I would say get the contract.

Geek Squad is always great. Having this coverage makes me feel confident about an my purchase. When I've used it in the past it has always been easy and fast

Bought this to go along with a recent printer purchase. It was an all-in-one inkjet office printer, and this paper works with it beautifully. It's a bit heavier than your standard grade printer paper, but not as heavy as cardstock. A nice professional grade paper!