Customer Ratings & Reviews

Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!

any insurance is better than none. just the labor cost and trip call is worth the amount you pay for extended coverage. not to forget about the part cost also.

bought it for the HP printer so far have not used it but I am sure one day it will come in handy.

I have yet to use the service but I'm sure it'll be handy in thy future with the kids in the house.

I added the 2 year product replacement on a set of headphones, not once, but twice. Used it 2 times. The last time we used the credit and upgraded the head phones but still bought the 2 year replacement plan on those too! Good peace of mind.

I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.

Love geek squad protection! They ship or replace anything with a protection plan!

It is always good to have a guarantee/warranty just in case something goes wrong. The initial printer that I had purchased became defective after normal use so this was very helpful.

Provides security and piece of mind knowing that the Geek squad has our backs.

Great value for it's price. I would recommend to everyone.

A very economical way of having Geek Squad access. This is especially true when you have a computer crash, take it in for repair and then are able to reduce the cost of this visit and at the same time buy future protection. A great deal.

They are very helpful and they always help me with my purchases and stuff

I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.

Best warranty program out there in my opinion on Electric’s. Some items they just give u new without sending it in and making u wait.

Good value in this day and age where products are having a limited life and quality and durability in many items just isn't there anymore.

I like to get the geeksquad coverage on any small appliances I buy just in case

as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

Do not buy any product without Geek Squad! No questions asked replacement is amazing! Which makes me buy even more stuff from Best Buy even if it costs a little bit more it’s worth it

Like is full of Curves, potholes etc. daily there are things just waiting to ruin more than our day. I’m glad i have this program to ease the pains that come from the accidents that Just Happen

I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.