Customer Ratings & Reviews

I used geek squad to help me retrieve some info on computer. We couldn't get back what I lost but they recommended for me to purchase external hard drive moving forward. They were very knowledgeable and helpful!! Thank you Geek Squad Matthews NC

Fast helping and did a great job on my phone. Fixed screen

The geek squad protection plan is a great option. They installed my Bedroom Tv. TECH was timely and knew what to do! Very happy with my purchase and install!! Go Geeksquad!!

I purchased the two year replacement/repair plan in case I had to ever use it. I have always purchased all my TVs from Best Buy and all have lasted for 8+ years!!!

I always get the protection plan anytime I buy any electronics you never know what is gonna happen. It's nice to have that piece of mind and Best Buy always gives you the money back that you invested into it for another product if they no longer make it

The two gentleman that installed my TV, including hanging it on the wall were very helpful, very courteous, and spent time to go through most of the interactions you can have on the TV.

The Geek Squad is AMAZING! They can help you in store or if I have a problem with my computer I can CALL and they can WALK ME thru it on the Phone! It is well worth the little bit of extra money!

GET THE PROTECTION PLAN FOR EVERYTHING YOU BUY. I have used this plan on multiple items. It is the most hassle free warranty I have ever experienced and has saved me well over $500.

Normally never do this but under 10 to cover the headset mine as well. Specially since I had 4 headsets in 7 years. The claim full replace no fixing for 2 years. So hopefully I wont need but the way its been going I likely will.

Very useful additional service, worth getting depending on your needs.

I appreciate that Best Buy has such a great team of computer and electronic savvy employees that can help if and when something were to break... I highly recommend getting a warranty!

Great Service. Very patient. Quick response.to customers

Great to have if you ever need it. Replacement or fixing it can be expensive.

No issue with this purchase good deal easy process and quality

The Greek Squad protection plan is very good and it's worth the money to have.

I have not had to enlist the Geek Squad protection plan for this purchase, but they have been incredibly helpful in the past. It's worth the money for ease of mind, especially if you have a bad habit of keeping drinks around your workstation area...

I love geek squad service. They are always super helpful and easy to get in contact with when you have questions.

The best tv I have ever bought. We mounted it on the wall. Very clear picture. Purchased a sound bar as well. Sound is magical. Easy set up. Easy to use controls. TV is perfect.

This is by far one of my best purchases. Just absolutely love my purchase. It has vivid colors and so many streaming stations. I'm looking for a similar product in a much bigger size.

Bestbuy is my number 1 place to shop for electronics because there warranty is the best in the industry and they stand by it and resolved my issue within 10 minutes highly recommend getting protection for any device you purchase