Customer Ratings & Reviews

I have never had a problem with Geek Squad. These guys are awesome. They are completely professional and it is a no hassle process if you ever need support or ever have to return anything.

got this to cover my repacement epson printer, well worth the money, I already went thru 3 printers and it cover all replacement

Good Warranty!! When I return my first printer it was so easy and no question ask

This product replacement gives me peace of mind, i returned a product because of issues and it was done right away, the product was replaced immediately.

Had it, but didn’t even need to use it! I gave it 5 stars, but I guess I honestly don’t know if it was good since I didn’t use it.

Super helpful. Really available! Can call or go in for help.

Always try to get the geek squad service on all my items. It has saved me a lot over the years.

this is the best thing i could have gotten for my printer, 3 months before it expired my printer broke, i took it back and it was replaced without any problems.

took my computer in to get it looked at by the geek squad, customer service was excellent. I told the guy what my computer was doing and he knew instantly what the problem was. bought the part computer ready within an hour. Thanks Geek Squad

While printers I've purchased in the past have been great workhorses, every once in a while a machine will break down. Best Buy's Geek Squad policy is well worth the money. Buy some piece of mind. Go with the Geek Squad Replacement policy!

My printer had an issue where it would leave stains on the printout. I mentioned my issue, and received a replacement for my printer within few days.

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

Very useful additional service, worth getting depending on your needs.

Good to have just in case your products get image.

The protect plan is st on these products that's one of the reason I like purchasing from BB there plan is awese

I bought this warranty along with my Epson printer. After about a year and half the printer started having issues and I took it into Bestbuy and the process couldn't have been easier.

I always purchase extended warranties on more expensive purchases. I don't have a lot of problems with my purchases but when I do, having the coverage really helps.

Totally got this when we got yet another new printer. It is better to have extra protection on a printer just like you would purchase for a new phone. Peace of mind knowing I don’t have to worry about a problem.

Its worth every penny buying geek squak. I have used them for years and every time i run into a situation I feel at ease knowing I can get it replaced when something happens.

They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.