Customer Ratings & Reviews

Geek Squad has been the best investment we have made. Any time we have a performance issue with any of our devices on the program m we contact Geek Squad -- either on line or in the store. We would be lost without them.

Excellent value. I had to replace my printer, and they handled it with ease and no hassle

It is really good to get warranty on your electronics because you never know what can happend and I have had really good service from the geek squad they are very friendly and reliable they try to help ypu in the best possible way

Haven't needed to use yet, but the associates at best buy are very kind and helpful.

Great Service. Very patient. Quick response.to customers

Awesome the return was easy aft spending 1/2 the day on the phone troubleshooting the scanner was bad and Best Buy took care of it for me thanks to total tech protection.

Always get the insurance cuz you never know nice to get free replacement

I have only heard good things about the Geek Squad, so decided to give it a try.

Always have geek support. You’ll never regret it. Lost my phones a few times and get em replaced cuz of the insurance and geek support. I got both on my products

This protection plan is extremely affordable for what it offers.

Amazing work! I had a problem that was out of warranty but the intelligent worker still was able to fix my issue

I only had to use them twice, but it was easy and smooth. They wasn't able to fix my T.V. gave me full refund to purchase another one. So we upgraded ! I

Always purchase Geek Squad protection. It has been an asset more than once when something either stops working, breaksdown or is irrepairable.

Always good to keep it after manufacter s warranty expired

Love, love, love this printer/scanner/fax machine. I use it for both work and pleasure. Prints really nicely. Haven't had any issues with it at all. User friendly.

With the purchase of the product replacement Best Buy has been able to help me with the last two printers I have had to return with ease

There are not a lot of items that I would consider purchasing product protection for. But Best Buy has one that I always get for my electronics. The cost is great and they handle any issues without hesitation.

Best Buy has the best product replacement in the market. We have always been satisfied with the plan because anything that stopped working or became defective they replaced.

So helpful with any questions and issues!! While I have not used the "product. replacement" portion, they have always been available for my many, many questions. I will definitely continue to be a Geek Squad customer!!

Excellent job in fast anwers fast appt. In remaint in call for appt