Customer Ratings & Reviews

Printer is fast! I can be anywhere and print from my phone, due to Wi-Fi! The USB port is a convenient option to keep things organized without the need to use a computer! Awesome!

We were having trouble with our printer and and unable to resolve the issue. When we inquired about a new one, he suggested one that was on sale. He brought the printer to us and connected it to our laptop. We are extremely happy with our new printer and his excellent help.

I have GSP-R on all of my gaming accessories. Why? Because I actually game daily and I wear these things out. Should they wear out within two years? I don't think so. Do they? Yes, If they're bad products. Ive been through three logitech headsets and one mouse, all of which replaced by better versions with full credit back towards them.

This thing exceeds all expectations. I knew when i picked it up it was going to be really good, but once i used it, i was just blown away.

This think I ever did for my family When there is a problem the Geek squad will walk you thru anything or appear at your door. They are Best Buy angels.

Purchased this more as a “just in case” as it was given as a gift. The printer it’s replacing (GE) lasted all of 8 months and I didn’t get the warranty for that. Big mistake.

I always get the extended warranty on products I buy from BEST BUY. Number one, they are expensive. And two, they are hard to replace. It is simply insurance and whenever I can buy insurance for a high dollar item I get it because I don't want to have to buy it twice.

Love this program. I have had to use it twice and they did replace one of them. The only problem is that they give you what you paid for it and the item was not available at that price. So I had to pay more for the replacement

The protection plan is awesome. Any problems you have with a product, just schedule an appointment they will take a look.

A needed addition for anyone who is concerned that the manufacturer's warranty won't be enough. Since most manufacturer warranties expire after a year, this is a must have since it covers for several years more.

It gives great peace of mind to know that I can contact the Geek Squad if there any issues with my devices. Having the ability to replace a faulty device is a great insurance policy!

Purchased this when buying my new Macbook Pro. Price for 2 Year Plan was less than buying all required services a la carte. Geek Squad representative was very nice and helpful. He explained all services, keep me informed, and explain possible future services.

Geek Squad was able to answer all of my questions and concerns. They were up front with the price of any repairs needed. I love the remote service when its just a software problem. I have been using it for years now & found it to be a godsend.

Best purchase ever. I have it for almost 4 years and it was one of the best impurchases.

Renewed Geek membership because I have never been disappointed in anything and trust all the great help they have given me. It is a valuable asset for someone like me. Their Geek Members in Aurora are al wonderful - especially Bruce & Simeon,

Great service, definitely recommend to get it. Smart move

Great service as always. Thank you for being in the business for as long as you have and I hope for many more years of service.

Geeksquad is so good. If it doesnt work they replace it entirely. Super fast. They do it in-store for small items. 100% recommend over Total Tech

Best replacement plan ever! Zero complaints and I have been buying them for years.

Simple purchase online worth it in the long run always recommend a litttle extra security