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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11099 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 11,099 reviews
  • Rated 5 out of 5 stars

    Love warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking I would never it My printer quit working and it was replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Necessary Evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that you know has a tendancy of being replaced within a couple of years and do NOT get a service plan, then you are spending way too much money. If you use a keyboard everyday, they don't last long. A two year service plan doesn't sound like a lot but it is WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best product warranty no other company can compare always purchase my electronics from bestbuy A1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan gives peace of mind although I have not had to use it yet. I've read issues about not being able to get appointments, so we'll have to wait and see how that goes if I ever have to cross that bridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the warranty one time. It was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something goes wrong with your product great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queen Sabra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty regardless if I use it or not. Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services incredible Worth every dime I wish I didn’t have to write so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, A MUST HAVE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Feed Squad has your back and make siee they take care of any issues I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpful and experienced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has help set up all of our computers and has taken care of any problems or questions that we have on a as needed basis. They installed our new TV and instructed us on proper use and cleaning of TV. We would never stop using their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GOOD TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about the warranty's. They stand by their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re great if you’re getting this for a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackpot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item thinking it was the problem and come to find out it was the splitters in the cable. While I was there they couldn't test it so they replaced it with a new one. Plus it was on sale during the replacement and they gave me in store credit for the difference. Thank You Best Buy/Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! My wife and I are very happy with this product. We use it everyday. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an invaluable purchase with a printer because of the amount of usage it undergoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I tried to never buy anything without a geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use but thrilled to know that it's there if I ever need it. I usually only buy the best after researching products for hours upon hours. After buying the product I like to get this as a peace of mind. Nothing lasts forever but at least more then 3 years, if not at least I have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forever ♡

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.

    I would recommend this to a friend