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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11029 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 11,029 reviews
  • Rated 5 out of 5 stars

    Replaced Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are worthwhile. I buy one with each computer, printer, and appliance. There have been some instances when they were used. Once it covered a replacement printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable professional service. A plus quality well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with the protection plan.If needed, it’s good to have than not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes returns hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used before. Just bring back to Best Buy and exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it excellent really amazing and easy to work and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for any BB device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had very good experiences with our GS warranties. My wife is exceptionally hard on electronics and the GS warranty has save us multiple times. We buy them for all of our devices from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have it there Not used yet Let’s see how it does later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great piece of mind! If it’s worth buying it’s worth protecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Black Tie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Best Buy geek squad services when buying electronics they end up paying for themselves. Easy to get replacments and no hassle communciations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always at the ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Geek Squad. I love knowing you have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must! They help TREMENDOUSLY so! I would be lost with this warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got the best squad on my back - the Geek Squad! I always purchase their protection plans for peace of mind; if my product’s over $100, I’m buying it! I don’t always have problems, but when I do they make the process very simple and hassle-free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some items are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use, but will if need be. Better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irene was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service with Irene. Gave easy to follow directions and was satisfied with the end result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Columbia Height Geek Squad Need to be ReEducated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make everything easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great Explained everything.if any issues They will take care of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy s23 screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told wrong information when purchasing phone screen protector and phone protector

    I would recommend this to a friend