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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 11,039 reviews
  • Rated 5 out of 5 stars

    Great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a good purchase. I have not had the need to use this protection plan yet, but it is a great relief to know that if anything happens to the printer, my daughter can take it to her local Best Buy and they will take care of things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed it this time but it has been a lifesaver in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plan like this when I buy any device at Bestbuy. I feel relaxed using my devices without any worry. It is worth investing money on protection plan because you never know what's gonna happen. It's a good insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan is a great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Geek Squad. I made a mistake when I bought my laptop. I did not purchase Geek Squad protection at time of purchase so I had to pay extra. From now on time of purchase is when I will get Geek Squad. They did a bang up job fixing my computer problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter installed my TV so fast for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granddaughter connected my Smart TV with the Remote Control and Alexa for me. I am really enjoying them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer working flawless. Hopefully won't need the protection, but nice to know its there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service in Puerto Rico

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just did the review on the TV Warranty have not used it because have not had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan for HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you can afford it, buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good idea to buy, you never know what’s going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim at the Geek Squad Setup my Dad's Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer as a gift for my dad's 85th Birthday. Was a big upgrade from the older Dell he had for the last 7 years. Know he can surf the internet faster and loves the Windows 10 - he was thrilled!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife’s laptop. Had to replace mother board which was fully covered. Great investment on the more expensive electronics or devices you purchase.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We absolutely agree! It's important to cover your investments just in case something goes wrong. And we try to make the process as easy as possible if that happens. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Best Servicw going!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I know is that "if it can break, my house can break it!" Always have a Geek Squad Warranty with all my products from Best Buy, I have to use only once and they couldn't have been more helpful. My advise is to get it when you buy a product there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get these warranties on items as piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great deal, hopefully I won't have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was very helpful. And listened to my concerns of what I was looking for and the price range!!

    I would recommend this to a friend