Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11039 reviews
(11,039 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great safety net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is always a good purchase. I have not had the need to use this protection plan yet, but it is a great relief to know that if anything happens to the printer, my daughter can take it to her local Best Buy and they will take care of things.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t needed it this time but it has been a lifesaver in the past.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plan like this when I buy any device at Bestbuy. I feel relaxed using my devices without any worry. It is worth investing money on protection plan because you never know what's gonna happen. It's a good insurance.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Service Plan is a great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Replacement.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I trust Geek Squad. I made a mistake when I bought my laptop. I did not purchase Geek Squad protection at time of purchase so I had to pay extra. From now on time of purchase is when I will get Geek Squad. They did a bang up job fixing my computer problem.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Granddaughter installed my TV so fast for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Granddaughter connected my Smart TV with the Remote Control and Alexa for me. I am really enjoying them
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Assurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer working flawless. Hopefully won't need the protection, but nice to know its there!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service in Puerto Rico
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
TV Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just did the review on the TV Warranty have not used it because have not had any problems
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan for HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Definitely worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
If you can afford it, buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this was a good idea to buy, you never know what’s going to happen.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Jim at the Geek Squad Setup my Dad's Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new computer as a gift for my dad's 85th Birthday. Was a big upgrade from the older Dell he had for the last 7 years. Know he can surf the internet faster and loves the Windows 10 - he was thrilled!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for wife’s laptop. Had to replace mother board which was fully covered. Great investment on the more expensive electronics or devices you purchase.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We absolutely agree! It's important to cover your investments just in case something goes wrong. And we try to make the process as easy as possible if that happens. If you have any questions or need any help, please let us know!
Rated 5 out of 5 stars
Best Servicw going!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I know is that "if it can break, my house can break it!" Always have a Geek Squad Warranty with all my products from Best Buy, I have to use only once and they couldn't have been more helpful. My advise is to get it when you buy a product there.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Piece of Mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always like to get these warranties on items as piece of mind.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Another great deal, hopefully I won't have to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was very helpful. And listened to my concerns of what I was looking for and the price range!!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend
