Customer Ratings & Reviews

My printer was shipped to the house. I needed to bring it in to Best Buy to get it queued up to my computer. They commented that I made a good choice. I lifted the lid to show them that I even decided to pay the 10-$20 more for the scanning part of it… The glass was shattered!! Thank goodness for the product replacement warranty! They disposed of that one and ordered me a new one!

He was excellent. Done in appropriate time. And set it up to my computer.

I have purchased 10+ items from Best Buy over the years and I always purchase the Replacement warranty. I have never had an issue with getting a replacement. The process is painless and smooth. even more fortunate is that I have rarely needed the warranty, however the few times I have used it was a simple exchange. No-fuss, no debate, no hassle at all. I will always recommend this purchase.

Was having nothing but problems with my laptop (not even that old) and was ready to just drop a bunch of money on a new one. One if the associates asked if would mind if he took a look at my old one and see what he could do. Within an hour he called me up and said he updated a bunch of things and cleaned up & cleared out a bunch of nonsense and it was running a lot better. Absolutely AMAZING SERVICE!!!

Great everything was amazing and works good. Great

I bought a headset and purchased the protection plan with geek squad when best buy associate told me about the benefits. After a year and so my son start having the trouble with voice quality then I called geek squad replacement, they give me an appointment to replace it .it was simple and easy transactions, would recommend to anyone to purchase replacement plant to protect your purchase!

Whenever I’m Offered the geek squad plan I always go with it. For Christmas I bought my brother a laptop for school (so happy I did now with e learning becoming an actual thing) & a little piece snapped in his charger & it took them less than a week to get it fixed & get it back to us. I’m sure they’re not always that fast with a broken item but the service is a must have for your electronics.

This was an extended warranty but I've forgotten on what! Maybe it was a printer. Depending how heavily you use a piece of equipment and how fragile they might be, I think the extended warranties Best Buy offers can definitely be a good insurance. I've had to make use of them a couple of times in the past 10 years and the staff have always made the process very easy; minimal hassle.

With the cost of repair/replacement services today, it provides peace of mind to have a contract with the Geek Squad; you can also ask them questions about your purchase if you beed help setting it up; COVID-19 quarantine has somewhat limited access to their service, since they stopped doing home visits when coronavirus restrictions started. You can still phone them for assistance.

I recommend that you get Geek squad it is so worth it

Great blender. I love the bullets for mixing shakes daily.

Pros: My HP Copier-Printer-Scanner is the best I've ever had! It is super easy to setup; super easy to change ink...and super easy to use the multiple functions. Con: The power-cord does not seem to fit tight in the Copier's power socket, thus is easily unplugged. Have to make sure the power cord is pushed flat up against a wall, to keep power-cord in the Copier's power socket.

I have had the Geek Squad protection on everything I buy that you can get coverage on it is nice because if you have any problems with the item you have the Geek Squad will replace with no charge I also have computer protection which is really nice to have because you can call any time when you have computer problems and they can fix your computer with out having to take for repair at Best Buy

I decided to pay for the 2-Year Geek Squad Product Replacement and one day I came with my go pro 4 camera because there was a problem with it and the Geek squad member that was helping me found out that I qualified to replace my go pro camera 4 for the newer go pro Hero 5 and that's what I did and I went home very happy with my new camera. From now on I will certainly pay for the warranty. I just recently bought a karma drone and also paid for the warranty.

I purchased this for my wife's iPhone X. It came in handy literally on the last few days of expiration! Forgot I even bought it, her phone was having issues while using the navigation app (google or apple) and would overheat and freeze. Had to restart several times and when she got lost traveling for business that's when we took it in for repairs. Was able to get the phone replaced. All is well!

It’s was easy and fast. Love it! I will never be without Greek squad

If you buy anything electronic from Best Buy and do not buy the Geek Squad protection you’re making a big mistake. Too many things can go wrong with electronics and the Geek Squad protection has your back.

I bought the two year warranty on these headphone and to be honest it was a month short of being expired. I almost chunked them and just bought another pair. I figured I see and if they gave me any problems I would just buy the replacements. They didn't I walked in and walked out in 10 minutes with a two year newer upgraded set and all it cost me was the cost of a new 2 year extended warranty.

The support is great to have the only thing I don't like is that they don't offer extended warranty for computers any more there warranty is why I purchased computer from Best buy in the future I may or may not as I can get extended warranties vfrom other stores why a place like best buy stopped offering it on any of there good computers shows you how confident they are on the products they sell

Love if I have an issue, I don't have to take my computer and drop it off. They log on and clean it up. Plus getting a free 2 year warranty on every thing I buy has come in handy.