Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11185 reviews
(11,185 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad is the best protection plan.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Geeksquad is so good. If it doesnt work they replace it entirely. Super fast. They do it in-store for small items. 100% recommend over Total Tech
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is great in their geek squad. I could not find my warranty information but they pulled it right up. I was so thankful for their help
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with one of the channels of my amplifier form my subwoofer, was able to get it exchanged out in the store the same day. Definitely worth it. I know Logitech would have taken care of me too but it would have taken time. I'll definitely pay the little extra to save the time and effort (especially the waiting and shipping). Thanks best buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Cofe maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnnn
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection program ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad because they are able to come and look at your items if there’s a problem with any of them
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I like how this works?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure how the replacement plan works, but I think that it works the way that I used it. I had bought the older version of this headset, the Logitech G230. I had a two year Geek Squad plan on it, and I went to go get it fixed/replaced at the Geek Squad center at my local BestBuy, they said they couldn't replace it, but since the wire was worn out my insurance on it could have it so I could be refunded. I got all the money on a BestBuy Store Credit card. I used the money to buy the newer version, the Logitech G430. I think I'm satisfied. :)
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Geek squaf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has fixed a few of my electronics in a timely manner
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection without worry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always make sure I get protection on all my products because Best Buy always comes through with the plans. No matter how long you’ve have the product during its most usable lifespan which is honestly about 2 1/2 years depending on item, Best Buy is great with taking things off your hands and fixing them or replacing them!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a gread deal having geek squad for two years. I havent used it for my printer yet but i know they are reliable.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped me figure out I just needed ink for my printer.( new printer) They were very helpful. I am so happy to have someone competent to call when there is a Robles with my equipment. Thank you Geek Squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Nadya. Thanks so much for sharing this with us! We're so glad to be here for you if you need help. We look forward to hearing from you again.
Rated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping that I never need to replace or repair my laptop, but just in case I got the protection if I need it.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but it is priced good. I have purchased the Geek Squad before and liked it. Good pease of mind.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great insurance! It's a must for any expensive purchase. The benefits of the Geek Squad Product Replacement program far outweigh the cost. Best Buy is very good when it comes to service and support, that's why I keep coming back to Best Buy!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad on my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad to have the Best Buy Geek Squad Warranty on my printer. It is nice to know that I am covered and dont have to worry about buying a new one every two years.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Break It If You Dare . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the Geek Squad service knowing that I will never use it. After two years, it is probably cheaper to replace my personal item if it breaks than getting a new Geek Squad contract. I would rather have it and not need it than not have it and need it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Breaking News
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the Geek Squad service knowing that I will never use it. After two years, it is probably cheaper to replace my personal item if it breaks than getting a new Geek Squad contract. I would rather have it and not need it than not have it and need it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on warranties with Best Buy because they’ll find a way not to give it back to you
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgebale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had to use this service yet, but I know that if I do need them, they will be able to help me because I needed their help before, and they did help me.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Free ink (3 mos) where & how?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used geek squad yet,but I do want my free ink, because it already says low ink( black ink cartridge, ad promised 3 months free ink, 21 days ago we installed the ink and started printing in the new printer, app say "low ink", HOW CAN I ORDER FREE INK?
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend
