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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11185 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 11,185 reviews
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as this warranty remains the same it is amazing. I’ve had hardware that I’ve purchased with this warranty any issues for example headphones start to crackle I can just walk right in and replace them for the same product or an equal value product no questions asked it’s really a good warranty I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money for any product you buy. They try to fix, or send back to company. If they can't, they offer you something equal to what you have if available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an outstanding part of Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, Best Buy’s Geek Squad has helped me in many ways. They repaired a computer for me when I was ready to discard it because I believed it was not serviceable and they also helped me resolve my problems with an old printer. They are very smart and product knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have good pricing, service and delivery services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Office Jet 9015e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printer has great printing quality and easy to use monitor for the options. Happy it includes the fax option for those rare but important fax requests. Scanning is quick and easy also. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 5101

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Highly recommend this printer. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not yet used our Geek Squad product replacement protection on our new HP Inkjet Printer. We were happy to buy our new printer at Best Buy and receive this extra protection. We can bring in our printer to our local store if we need to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got that Store Credit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the geek squad replacement plan. I rather have them just replace it than try to fix it. I returned a printer and got store credit because I really did not want to keep the product I bought. and HP compact printer. However, sometimes I think the geek-squad protection could be more on the expensive side, but for the product, I bought, definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me feel very secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé bought an HP printer from Staples last year and had to buy an extended warranty from a third party. The printer is awful and getting any kind of help or refund from either source is a pain. The 2-year geek squad product replacement plan gives me complete peace of mind. Also - NEVER buy an HP product. You've been warned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the warranty they offer. No questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer go Geek Squad all the way for service !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan there is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the 2-Year Geek Squad Product Replacement for all of my devices. It's a satisfying feeling knowing that I am covered for 2 years from normal wear and tear to accidental damage from handling. I feel safe with this plan and have always been covered and never had an issue when it comes to repairs, exchanges, and returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous printer stopped working and thank goodness I had the warranty on it. They gave me a new printer that was newer than the one I brought in and it didn't cost me any more money. If I hadn't had the warranty I would have had to spend another $200 for a new one or extra money to have it repaired. I will always buy the warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They've got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use Geek Squad 3 times and each time has been a great experience. Having a product malfunction isn't fun but it's great to know that they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing like a peace of mind knowing that you have support on your devices if anything goes wrong. Great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans cover your butt when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan and so should you! A wise investment for sure. The times I have needed to use them I have always been treated fairly and made whole each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me with my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best quality item loving the service and everything above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this purchase! I have had no trouble with my new printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best available warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS PURCHASE THE GEEK SQUARD PROTECTION PLAN GUYS! My wife has talked me into a couple of times and I have never regret it even if I don't use it. The peace of mind is unparalleled to OEM warrantees especially when the product replacement plan is available.

    I would recommend this to a friend