Customer Ratings & Reviews

My printer is awesome I can do everything not only the computer I can do it on my phone 100% recommendations I’ll start my own business with this printer ..

I always try to get the Geek Squad Warranties for electronic items I buy that are above $50 or so and they usually pay off quite nicely! They usually don't cost that much more to buy and are well worth the peace of mind in knowing that you're pretty much guaranteed a working product for the duration of the warranty and sometimes for years beyond. Being able to get a good warranty is the main reason that I still buy most of my electronics from Best Buy. I will keep buying & recommending Geek Squad Warranties for as long as they keep providing quality services for quality products.

Nice piece of mind if you end up needing replacement down the road.

Good value as long as you know what it covers and what it doesn’t

other than initial set up for my computer, I have not need to call the Geek Squad service.

I haven't needed any repairs yet, but the price on this 4-year plan can't be beat. If they can't fix it, they will replace it. What more could you ask for?

I purchased the 4 year extended warranty for my new printer for $20. That is $5 a year. Dirt cheap..... If anything happens to this, I can exchange it, or maybe fix it for nothing! Win, win!

When I purchased my TV I got it home, set it up only to see that there was a small crack in the corner of the screen which made the TV unwatchable. Took the TV back to Best Buy and took it the Geek Squad and they looked the TV over and replaced the TV. Made me feel very comfortable. Asked a few questions without making me feel uncomfortable. They really are professional, would be lost without them when it comes to electronics.

I just used this same type of plan on a 2+ year old printer that became defective. I took it to the store and because it was not repairable and no longer in stock, I was issued store credit for the total original price. The process was painless and the folks at the store were very helpful. I took the store credit and bought another printer right away and of course bought the 4-year plan.

This couldn't have gone smoother. Walked in (even a little late). They looked at my printer (literally, just looked at it) and asked if I wanted a replacement or refund. Got the replacement. Awesome service! Thanks!

gfood to have , saved me a lot of money on having to by another printer . just took my old one in and they gave me another one free of charge due to the extended waranty

Hopefully I'll never have to use my 4-year replacement plan, but it's nice to know that I have the option, especially on a printer. I've used this plan in the past on previous devices, and I've liked the experience in the past. Very easy to use, and Best Buy gets me set up.

Saleslady was very helpful in making a decision. Very easy setup. Great quality. Easy to use

I love HP products. This is the 3rd HP printer plus iPhones and iPads purchased through Best Buy. Geek Squad is very helpful and easy for me to understand. You’re the best!

The Geeks are the Geeks. They are a team of well needed knowledge. I don't need them often, but when I do, I am never disappointed.

The product was delivered intact and as stated. I have has the machine for 6 months and it has hot missed a beat. Could not be more satisfied.

Seven months earlier, I purchased a printer and a Geek Squad Replacement Agreement. After years of use, my old all-in-one printer finally failed. Who needs insurance for reliable products? I questioned my purchase but since BestBuy price matched my printer purchase, I was willing to support my brick and mortar business. The printer was at a secondary location and not used monthly. Surprise, the printer failed at 5 months. I had forgotten that I had this coverage and it took me a couple of months (mistake) to verify that it was the printer and not me. After looking for a replacement printer, I remembered that I had Geek Squad coverage and took the printer to BestBuy where the Geek Squad without hesitation issued me a pro-rated credit. This time I did not hesitate to purchase Geek Squad replacement coverage for the replacement printer. As with all insurance, I expect (or hope) the printer will stand up to my use and not need this insurance, but if it fails GeekSquad and BestBuy are there to support me.

Love the 4-year Geek Squad replacement! HP 3301 failed, swapped instantly at Best Buy. Covers more than warranty, perfect for my home office. Solid investment!

The GSP replacement plan is second to none. You walk in, explain the issue, they check it out. Can't fix it? Boom, you get a replacement! Easy peasy, lemon squeezy.

warranty cant live without it. peace of mind. Best Buy stands the test of time.