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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11030 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,030 reviews
  • Rated 5 out of 5 stars

    nice protection to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan on most of our gaming equipment as a backup and it's come in very handy a few times; highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little but mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add this to why you should Buy!!!!!!!AAAAAAAAAAAAAAAAAAAAAAAAAAAAA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We buy this with everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this product often, so many electronics have some problem. Touchscreens seem to have issues often. Geek squad product replacement is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for multiple products from Best Buy and really never used it. Great insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure dealing with the Geek Squad! They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warranty. It’s easy to use and they will fix it or replace it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There are cheaper and easier ways to do this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchase, Best Buy did not disclose that I would need to leave my old and new laptops, with my passwords, for 1 to 2 days with no visibility to what was happening. Very disappointed. Did not use service. Moving all my data to one drive made it more complicated to set up the new drive. I previously used PC Mover. It was cheaper, easier, and I didn't have to provide my passwords to strangers for up to 2 days. Geek Squad on-line was not helpful either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy a replacement warranty I haven’t needed it but the peace of mind is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to rely on more warranty support then manufacturers warranty. Feel safe knowing that I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome to use while I don't have it for my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used the service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s comforting to know I have this “insurance” to protect and replace my expensive camera equipment. I look forward to the deep cleaning of my lenses as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to use your appliance a lot, it is worth the extra money to spend to get the Product replacement protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gail.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always received excellent service. The employees are very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 year replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed this service yet, but used it in the past and Geek Squad stands by their word- they take good care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great deal on an Open Box deal for a printer, so it only made sense to pay a little extra fee to have it covered for 2 years under a warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a tv mounted and they hid the cords in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you team for your recommendation on the 4 year plan. You were great and knowledgeable appreciate you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow What A Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs a deal like this! It’s a steal...... It’s a second warranty for a second printer that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had good luck in the past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet on this item but they came threw when I used on my printer so it’s worth the investment for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired very quickly@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and expertise is unmatched! The tech was courteous and on time..

    I would recommend this to a friend