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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 11,039 reviews
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not get the protection plans as they are very valuable and worth the money to pay for them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works out ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works out ok, but if you have to use the warranty, they make you rebuy a new warranty if best buy swaps out your product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optional but good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in case the AirPods I bought have any technical issue. So far so good but I’ll be mad if they break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any doubt that a product will fail before the warranty expires, buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are very helpful and can handle most problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep tight, your item is protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy with confidence, your purchase will be replaced. Best Buy does a great job honoring their commitments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a product and with the replacement insurance I never have a problem at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ENVY needs some protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic insurance product, I have found in my dealings with electronics that usually a malfunction if it is going to occur, it will be within the first 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved a lot of headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan Saved me a lot of headache, i needed a new one after i spilled water on my key board was able to get a brand new one is store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just i case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t gotten a chance to use my geek squad on this product but i’m glad i got it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad I bought the 4 year protection plan. I don't have to worry if it stops working or needs repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does not always agree with an extended warranty, but I have been grateful that I have indeed purchased them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection program. Best Buy is the best in protecting your big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 yr Geed Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always buy the Geek Squad Protection. I figured I can't go wrong! Has not failed me yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Greg squad yet and hope I don’t but if I do I know they’ll be there and do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this when I buy something expensive if it’s an option. You never know what could happen so it’s great to have as a pack up plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    @ year standard protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added protection is nice to have just incase there are any issues. Gives me a sense of relief a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used it once already

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I usually dont buy but honestly glad I did when my business printer started acting up, replaced it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always nice to have just in case, but the printer is so nice that I am confident I won't ever need to use it...unless there is a fire or something, lol.

    I would recommend this to a friend