Customer Ratings & Reviews

They did an amazing job connecting and mounting my TV and hooking everything up

Love this item very easy to use and never ask for nothing

Got the warranty to cover a Tineco stick vacuum. That vac had a design flaw and I had to bring it in twice for replacement. No questions asked - quick and easy, BB just replaced the vac! The warranty is a no-brainer purchase add-on for items like this, IMHO.

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

I had an issue with my Dyson V11, reached out to BB, and had an apt. with Geek squad within 24 hours of contact. The vacuum was irreparable, and had a replacement within 5 days! Superior service!

Is good to have a protection plan in case it geta damaged.

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

Glad that I have this in case anything happens to my products.

They are always in the position to help you. Other stores should take note

I had a Dyson vacuum and a Crosswave go out on me within a couple of weeks of each other, and the items being 2 and 3 years into their protection period. These weren't the first times that I've been happy for Geek Squad protection. Both were exchanged with little question and little time at the store. Do yourself a favor and get the protection! You bring your (protected

Honestly, I cant recommend this vaccuum enough. It does the job, has great battery life, nice attachments, and is very lightweight and user friendly. My only gripe is the steep price, but you get what you pay for. I had the model below this for over 6 years and it still worked like a charm when I gave it to a family member.

Everything you buy, you should add this on there for a peace of mind

Protection was easy ro use and i replaced my vacuum the same day no questions asked.

I love Geek Squad service! I used to balk at spending extra for extended coverage of purchases, but I’m a firm believer now. In the last 5 years or so, I’ve had a computer and an expensive lens replaced because for free at Best Buy, and with no heartache or arguments. I’ve had one camera repaired, as well. One nice feature of buying Geek Squad protection for cameras is that you get a free camera cleaning once a year for the length of the protection plan. That’s important for digital cameras, which can get annoying dust specks on the sensor over time. I could learn how to clean the sensor myself, but I’d rather have it done professionally rather than take a chance on damaging the sensor. A professional camera cleaning runs $75 or more, so the free cleanings that come with the Geek Squad plan have real value! Online camera or tech sellers offer protection plans that are no doubt good, but with the Geek Squad plans, I don’t have to deal with mailing gear myself. I just make an appointment, walk into the store, explain the problem, and leave everything with the Geek Squad staff! Couldn’t be easier!

It does what is supposed to do and protects you. I always get it.

They help me with my return at the store, I didn't like the product, and it was fast and efficient.

love this vacuum, the suction is great & it charges fast!

Knowledgeable, friendly and repairs done in a decent time frame

The only reason I'm asking is to make a list for my family and then I'll have to make sure that they have the

Solid protection plan. Haven't had to use this one, but they have saved me in the past!