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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3575 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,575 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on the geek squad to get the job done right. I always buy the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection....just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the three year protection just in case. It's still working great without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad black tie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our vacuum! These expensive purchases it makes sense to get extra coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to swap out a robot vacuum since it was not workin correctly. Was able to do so quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing vacuum geek squad with the protection that helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I needed the three year accidental protection for my purchase. I’m glad to have the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready and available for services that are needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TeeGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan gives me a peace of mind, to not have to worry about future repairs if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad attended to repairs promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents have attended promptly to repairs and replacements when it was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must when I buy electronics I always buy protection plans but Best Buy has the best at the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything over $300 makes this awesome plan a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy a geek squad protection plan for all electronics we buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item it gets the job done and then some…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service plan is awesome! Very nice service people to talk to also!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary for high-end products. Best Buy in-store swap out is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable professional services always resolve my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I haven't needed to use this service yet. Having this feature gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan for steam mop. I should have gotten a longer plan, but it is protected so that’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the investment. As much money as we all put into electronics this protection package was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it once and didn’t have any problems. Always buy the extended warranty.

    I would recommend this to a friend