Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3637 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,637 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty from geek squad let’s you feel at ease if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Rule!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of the Geek Squad protection plan. Never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the money. No problem returning due to breaking down or not working at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this protection plan my shampooer broke and I was able to get a replacement easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best vaccune money can buy. Battery last longer than other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the geek squad accidental protection plans. We purchase with all our electronics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but can't say great. There are no optional attachments for floor and carpet brush, only one brush for both. So much better than the Dyson we had, battery was always dying and didn't last. It would cost 150 to replace battery with Dyson and this one recharges, so it's awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always very informative. If you have to call someone for tech help call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy it's recognized to offer a really great warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    You need the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without Geek squad protection. No hassle returns and worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must have protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without Geek squad protection. No hassle returns and worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without Geek squad protection. No hassle returns and worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad got my back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do feel protected with the warranty. Plus the staff really does know their craft!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is awesome. Definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love a great warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an item of this size, a warranty it is always good to have. Best Buy stands by their warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have this and something, go wrong... you might regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for dyson vac bc it will lose its suction abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the extended warranty on almost every Best Buy product I buy because it almost always pays off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with insurance for your valuable items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Depends on who you talk to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend