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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,668 reviews
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Dyson Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Dyson Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is based on brand trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection package based on the Geek Squad brand. I trust that if there are issues, Geek Squad will honor them. I have not used this service for the purchased device yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE out there!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically go to BEST BUY when making big purchases because of GEEK SQUAD. The Geek Squad protection/service is the best out there. Do not get me started on Target's protection/service. With Geek Squad I have peace of mind! They don't just want to take your money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used so many different accident protection plans that just didn't work out in the past. Best Buy has made it extremely easy to use, even for purchases that were gifts for other people. I recommend making sure you have a log in to track your purchases, and keep an eye on when your protection expires. This has saved us more times than I care to admit from Roombas, to TVs, to appliances, computers, and watches. Having peace of mind has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know if something will give out after. Manufactured 1-year warranty. Companies don’t make things to last like they used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love how versatile it is!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a tri-level home with an open floor plan. Having 4 kids and pets, I was constantly struggling to keep up with the crumbs, spills and dirt tracked in. Heaven has been a lifesaver. No more plugging and unplugging from room to room and winding up the cord to go upstairs and down. I just grab and go. They even use it in the car. It works great. We did have a good clogged up and it started making a very loud noise but it was pretty easy to remedy. Overall on. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the provious generation without the laser. Ours broke, and we got this one. It is night and day difference. Laser highlights all the dirt, dust, and dog hair so you dont miss a thing. The sucktion power has definitely increased as well. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Dyson Aminal 11 Vacuum recently, so glad I did for the price of mind as I have had an issue with a previous version before (minor issue) and with this warranty it gets taken care of ASAP as most of the time you can exchanged if the issue can’t be fixed. I usually get geeks squad for any big purchase ticket item at beat buy becuase it’s worth it in the long run and its a decent price for the overall value of what you are getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad consistently delivers exceptional service with their expertise, reliability, and professionalism. Their commitment to solving technical issues efficiently and effectively makes them invaluable in today’s tech-driven world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very deep and removes tough satins. The steam cleaner is a little loud but works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself with certain types of products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this one but I purchased for my previous vacuum which was not available for replacement when it no longer held a charge. I was able to get a newer model for the price difference plus the purchase of this new warranty. The warranty paid for itself. I knew from my research that this was a common problem with rechargeable vacs so I knew I would need to use this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a warranty or an extended warranty offered when I purchased my kitchen oven convection air fryer although the little names you want to add to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything takes overnight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never enjoyed buying any insurance but have always had the Geek Squad coverage and because of my lack of technology knowledge feel more comfortable with the Geek Squad. Had a bad experience at my last visit but will overlook that experience. They are not quick at getting anything done that may take only hours but they require at least a day. That is the system I guess.... leave it and wait for their text before you try to pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service are very knowledgeable and It was really fast. They just needed up replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t let the size fool you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum cleaner! At first my husband and I were skeptical using it the first few days, mostly because we were used to the heaviness of a traditional vacuum. However, being able to actually see what debris was picked up right after we used our pretty new Shark was all the reason to keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another kind vacuum! This thing has the power and the suction i've never seen! Pick up my dog hair no problem. Love this thing!

    I would recommend this to a friend