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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3581 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,581 reviews
  • Rated 3 out of 5 stars

    Terms apply!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is NOT the no question asked free replacement guarantee as sold by the representative at the time of buying. Be aware have strings attached!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have not a must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but not a must have. Would recommend for appliance you dont want to worry about for 3 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good...................................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a few months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this vacuum is that there is a compartment for the dirt and I only have to empty the bin once a month. However, the vacuum is not that old and I need a replacement battery. I can’t even use it for two minutes on hard flooring without it dying. I was really disappointed that this is happening because I love Shark brand and usually don’t have issues. If you don’t mind buying batteries for it, it’s a good purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BB reviews are worthless. . .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I diligently read the reviews for a BoBsweep, and only found 2 reviews for the BoBsweep! Lots for Roobas, iRobots,Dysons, Sharks, stick vaccums, stick mops, and on and on. If youre using AI, get rid of it. These reviews of other products dont fo anything for the supposed product. Booooo!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Misses room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the areas it cleans, it does great. I have remapped a dozen times, and it won't leave the main room sometimes, won't find a room or two other times.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the trouble.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great until it kept telling me to replace the dirty water tank. Then dealing with customer service was very disappointing. Honestly it's not worth the money. The company is horrible at dealing with customers. Outsourced to another country and slow to deal with warranty. I wouldn't buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase I ever made. Tons of problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum gets clogged up with the smallest amount of hair or dirt. Kept getting error twenty-six (26) which means the vacuum is experiencing insufficient airflow. I cleaned filters and every possible crevice in the vacuum and still kept getting this error. Do your research..you will find this is a common problem. Lots of problems with unit finding home base, charging and interfacing with its smartphone app. Total frustration and misery using this unit for 10 days...could not wait to return it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the first year after that motor gets stuck even if cleaned properly the debris gets stuck too easily on the motor not worth the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Issue Continues with Hoover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the vacuum for a few months and the battery is no longer charging (flashes red on the charger). When it did work it was a very powerful vacuum, however now I have to spend 2/3 the original price of the vacuum just to replace a defective battery. Very frustrating! Don't waste your money on this model until Hoover can figure out the battery issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No delivery, no notification

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery company failed to pickup and deliver product. I didn’t even get a notification of this failure. With the issues BB has had with sales, you’d think they would be on their game. NOT! I’ll go to Amazon and purchase this. Sad BB.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad, it died!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted 1 year almosr to thw day. Disappointed in the amount of money I spent on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hit and miss .. Its been 3 weeks i am using it . I am setting up to clean Kitchen aread but it randomly start cleaning any area. Without any alert it goes back to dock .. App does not show what its cleaning .. Poor app with no clear navigation. When you ask for cleaning its shows the room to select .. All room list is not in any sorted order and cleaning specific room never worked for me ... it does random clean up .. deleted the map 3 times but still same issue .. today is enough and i am returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective/faulty filter sensor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged my first one after the first use due to faulty filter cleaning sensor within minutes of my first use. Got my second one, same thing!! Within minutes of the first use of the second one I purchased the "Filter Needs Cleaning" sensor came on! Waste of time and money, sounds like its a problem with this product and others have had this same experience with Dyson v15.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this vacuum cleaner but it was a disappointment. Although it picked up the dog hair, it's very heavy to push on the carpet. The tools are made from a very cheap plastic. Overall I cannot recommend this vacuum cleaner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished devices were poor quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad insurance on for my phone and when I was getting a replacement device.. the first phone had a broken sim/sd card tray and a bubble between the screen glass and LCD. Second 0hone had a replaced camera which had a piece of lint on the inside which did affect the camera. I will not purchase/use the geeksquad protection plan again!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. It clogs all the time and does not clean cat hair very well worst vacuum ive ever used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 month ago used it 2 times and doesn’t work very bad product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You're better off with a different brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is garbage it bumps into everything don't buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little powerful vacuum but it died after a year

    I would recommend this to a friend