Customer Ratings & Reviews

Really great tech team!! They make getting tech support easy!

Protect your investments folks!! The plans can seem a bit much at the time of purchase but isn’t peace of mind is priceless? The plans are certainly cheaper than having to replace your purchase at full price. DeaLing directing with Bestbuy vs the items warranty folks can sometimes be as different as night and day. There’s no better comfort than knowing your investments are protected! Especially when being/becoming a total tech support member as well.

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .

[Employee of bestbuy] The title says it all. Why didn't I buy one of these sooner? Being a stickler for clean floors I no longer have to do it myself everyday. This little guy is fantastic!

I always use them with big purchases! Easily best!

I haven't had to use it just yet, but GeekSquad is always great to work with!

Why wouldn’t you buy this?! You appliance, eletrônica will stop working some time before the 5 years. So why not get sim extended warranty.

We have never had an issue returning an item we purchased warranty on. they have always stood by the warranty and gave us full credit towards a new item. it would be nice if they sent a reminder that our warranty was about to expire and offer an extension.

this is such an important protection to purchase. You never know when your brand new product will go wrong., Even when I tripped and fell while taking pictures and cracked my glass screen on my camera it was covered under this warranty

I have not yet needed assistance with my product, but I have seen geek squad trucks outside my apartment complex on some occasions and I know that if I need them they will be available to me without any problems

Lol this vacuum changed my life and makes it easier, I call it my child, it makes me enjoy the clean especially when I see the results, and can walk in the house barefoot, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh..... LOVE IT

Great no question asked so easily to do warranty of my old vacuum

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

On appliances is definitely worth it. Barely ever do they even ask questions and they just replace it

Was great in the beginning. But over time the battery wouldnt keep charge as long. Great vacuum tho, battery issues aside. Make sure to purchase the protection plan! The plan is gold!!

Very easy to use!! Extremely accomodating!!!! Friendly

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

Great experience with the Geek Squad rep at my local Best Buy for my warranty claim.