Customer Ratings & Reviews

Love this product. Clean amazing and love the self clean it can do afterwards. Also, the trap it has in the dirty water tank is great, it keeps hair and such separated from the water so its easier to clean out. The battery does die a little faster when using Turbo Mode. But overall, great product.

They are always helpful, they will help you with all your questions

Best decision I made was add insurance to my vacuum

No hassle very polite and helpful. Just great customer service

I always get the Geek squad protection. As long as it’s less than 20% of the purchase price for a two year extended warranty. This has paidoff numerous times. It’s way easier to walk and get a brand new replacement, then wait to ship it to someone. Geek squad rocks.

They take in and exchange product with no problem ,

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

You can’t go wrong with Geek Squad protection plans. I hope I never have to use them, but if you do they’re easy to use and they don’t give you any grief. It’s a great way to easily get a replacement item in a timely manner without having to worry about paying for it in full. I’d highly recommend them to everyone.

Timesaver for a big household, or a small household vacuum and mop together is one of the best invention don’t think twice and just buy it if you need to save time from vacuuming and mopping separately.

I have no complaints every time that i need them always helping

I am always running over something that doesn't belong in the vacuum and this warranty keeps me with a new dirt eliminator. I have returned this product over 5xs.

I love it cleans my floors really well I would recommend it for friends and family

For everything I’ve heard about cordless vacuums…. I can say this one blows that all away. It’s light weight, and its suction is just as good as any corded vacuum I’ve owned. The dust detecting light is a great touch as well.

Great product. Customer service was informative and quick.

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

I appreciate that the sales person offered the warranties. With something like a new vacuum that I'd never tried before, I decided to get the warranty. Nothing has happened to the vacuum and I am thoroughly pleased, and feeling secure in knowing if something happens to it, I'm covered. Geek Squad rocks!

This is the protection plan for a great vacuum with no cords!! This is very efficient and I love the way it works. But I also have an extended warranty and Peace of Mind!

Made an appointment online and was immediately helped when we showed up.

Love it, No more sweeping my hard wood floors. A little on the loud side compare to my last Roomba but I think that has to do with more suction power under the hood. My older Roomba didn't have the self empty feature which helps me out not getting dirt every when I empty the bin, big plus for me, After it cleans it mops the house is clean and everyone happy!

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.