Customer Ratings & Reviews

Purchase this every time great coverage has more than paid for itself

This unit is very powerful and practical. The versatility of the unit cones in handy when cleaning all over the house, evn the car. Worth the price!!! Only drawback i can say is the lack of storage for accessories.

Haven't had to use this plan yet, but Best Buy's protection plans are the best. I always purchase them. They are easy to use, I don't have to register my products. If my covered item breaks, I just take it back to the store, they use my phone number to look up my account, and the product is replaced. Love it.

I love my vacuum cleaner You have not cleaned your floors properly until you've cleaned with a dyson. It was so affordable. I also love the color selection. When it b broke geek squad offered a better one and my money back towards a new better one.

Used the plan 3 years in. BB ended up given me a credit as the unit did not live up to how it worked 3 years in.

It works amazing for us and our full-size family house

Coming from someone who always passed up protection plans I purchase plans on everything I buy now. Any issues you may have with something Best Buy takes care of you with either full replacement value or repair no questions asked. Thank you Best Buy!!

Great but had to return 2 times already just minor things . Machine seemed confused not knowing where to clean. Power went out wouldn't connect back to wifi. Great purchase but by time you keep paying for geek quad you would have purchased it again. But best buy Has best no hassle returns with protection plan

Honestly the best protection I’ve come across couldn’t be easier they either fix it or replace it. I’ve replaced vacuums, iPads, and appliances. When you have the protection your stress free.

i love the qeek squad they have akways been good to me

Best warranty you can buy for anything you buy at best buy.

Feels great to have a safe plan if something goes wrong with my machine

purchased geek squad protection for dyson vacuum-- the drive train motor broke and Best Buy replaced with a new model with no issues. Only complaint: once you get the replacement the new product is no longer covered and you need to purchase another plan (the cost went up and was for less duration)

I have a Dyson ball but we removed carpet and installed tile. This picks up hair better than the ball on the tile. Light weight, easy to grab, vacuum, and put away.

Excellent coverage! My sister recommended it. Haven’t used it but looks really easy to set up claim/service. Never had an issue with my previous claims. Confident about this product.

Like I said is very good this plan to protect the items o bought

[Employee of bestbuy] Love it since it doesn't get stuck in places and it knows exactly where to clean. Lidar will get confused if you have a floor mirror

Dyson - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver wow love it

So grateful I bought this! My Tineco Floor One S3 (had for almost 2 years) broke & thanks to geek squad I got a full refund/store credit! Will never buy another item without protection

We’ve always added a protection with the products we buy. The returns are easy. We return a broken item, get a gift card & use it to buy a new one.