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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,668 reviews
  • Rated 5 out of 5 stars

    Robot vacuum extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is definitely worth the money in my opinion, I had an issue with my original vacuum after the manufacture warranty was up and Best Buy replaced it with no issue.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 warranty so easy to do in store, employees nice and quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad its great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get Geek Squad protections on Items that are expensive it's great to have it I have used it and it was easy to repair on my computer and TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden gem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reliable, Quick, Honest, and Excellent Service. I've inquired about Signing Up for Service In Staples When Purchasing A Laptop, not only did Staples want to Charge me a arm and a leg, they didn't offer as much as Geek Squad does!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix’s the battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a really good vacuum but the downside to this is the battery. They really need to figure out the situation with the battery to me. I feel like it’s not worth the money if you can only vacuum for no more than 30 minutes before you have to recharge the battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for wife!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the new vacuum she uses it multiple times a week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers did a fantastic job and were very professional on time and looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might not be the newer model or the top of the line Dyson, I will say that even with the V7 you won’t look into another brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy and always purchase there service plan it’s probably the best on the market and customer service is excellent !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sheeeeesh! On a 600 dollar item, might be a good idea to protect it! Grab Geek Squad when you purchase so you’re not left with broken merchandise 2 years after u buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys make everything so much better! They are professional and very knowledgeable! They make any warranty issues easy as pie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for vacuums is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the geek squad for vacuums, they are pricey and I hate when one part breaks, that is normally plastic and not repairable. That’s why I’ve always gotten geek squad on my vacuums, not even worth the hassle of not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality custermer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and polite. Answered all questions i had and explained the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST buy for any product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must, saved me from buying a new replacement wet-vacuum. Was able to get a replacement and just had to pay for another geek squad protection plan. I always get it, you should too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for products. Easy to understand what the warranty covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great addition to any purchase. I was able to easily return an item that stopped working a year after the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our two year old iRobot needed work, and the Geek squad said that the parts weren’t available. After some discussion with BestBuy they gave us a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrsnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my purchases in the event something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in 2022. Two years later and still works like brand new. Would suggest this item 100%!!!

    I would recommend this to a friend