Customer Ratings & Reviews

Must add!!!!!! This will protect you and your investment.

They always repair or replace any issues or problems.

Overall I am happy to have purchased the insurance. Just incase as I use the Tineco daily and have no issues as I am covered.

The geek squad is all about service. They put the customer first and that is why I always come back.

Really nice work great I recommend this for everyone

haven’t used it yet, but the price of this compared to a replacement is worth it. Especially the length of time offered.

2 years whort product. Would buy again. Do the job perfectly.

I had my Dyson V11 but unfortunately after couple of years of usage it started to break down. Good thing I purchased a geek squad they replaced my vacuum so I decided to upgrade it and purchase an insurance again.

Geek Squad Protection has helped us a number of times when A product has had a problem and needed to be replaced. A worthwhile $$ spent to ensure the product lasts as long as you need it to.

Geek squad is very helpful in making sure if my product fails, they assist in repairing or replacing.

It was really nice being able to replace my broken Vacuum

I like The display allows me to see the battery usage, allowing me to better plan my cleaning time. Very good!

Excelent Customer Service! Friendly and professional .

I always get the extra warranty! Who knows what will happen next couple years!

240$ and you forced me into a storefront where they decide if they want to ship it off to "repair" it for a huge lead time. Or give you a gift card to replace. This is crazy to me when asurion with amazon I don't even have to talk to someone they don't care they HONOR the CHEAPER than you warranty and ship before they even send you the return label to give them the broken product. So I have no down time. So I am wodering why you are still on pre-covid policies and haven't yet adapted to this new market.

Agent very helpful and clear all my doubts. Gave recommendations

Covered my vacuum that developed an issue and replaced it very quickly.

Very happy with Geek Squad protection. Came in very helpful when needed. Instead of purchasing something and it breaking and my being out 400.00 I was fortunate to have it replaced with no problem. So so glad I get Geek Squad.

It was great as in it replaced a broken vacuum right away no hassle. Just know a 5yr plan is not transferred to the new one and it can only be used once. It's not as many times as needed in five yrs.

I know I can count on the Geek Squad! I can purchase items from Best Buy & know if anything ever goes wrong, I’m covered!